System and Network Engineer, Level I

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🕒 March 19

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Prime System Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

Prime System Solutions is a prominent IT service provider specializing in talent sourcing solutions, software development, and data analytics using Power BI. With over 15 years of experience in managing complex IT infrastructures, the company emphasizes customized solutions that enhance business capabilities and operational efficiency. By leveraging a global talent pool and advanced technology, Prime System Solutions is dedicated to driving innovation and helping clients achieve long-term success.

📋 Description

• Administer and maintain client network infrastructures, including routers, switches, firewalls, and wireless technologies. • Manage and maintain server environments, both on-premises and in the cloud. • Support and administer Microsoft 365, Active Directory, and Azure environments. • Implement and maintain firewalls and VPN solutions to ensure secure remote access and data protection. • Monitor, configure, and manage security protocols. • Perform regular security assessments, vulnerability scans, and patch management. • Provide Level 1 and Level 2 technical support for system, network, and application issues. • Use remote management tools to diagnose and resolve issues. • Administer VMWare environments. • Provide expertise in cloud services, particularly Azure. • Collaborate with internal and external teams. • Utilize ticketing systems to track, manage, and resolve support requests. • Proactively monitor network and system performance.

🎯 Requirements

• 3+ years of experience as a System and Network Administrator, with a proven track record of installing, configuring, maintaining, and troubleshooting network and data center technologies. • 2+ years of experience in a helpdesk or technical support role, providing frontline support and resolving issues via ticketing systems. • Expertise in Microsoft 365, Active Directory, and Azure cloud platforms, including advanced user and group management, permissions, and cloud services administration. • In-depth knowledge of firewall technologies and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet, with hands-on experience configuring and troubleshooting these systems. • Strong proficiency in VMWare and other virtualization platforms, including virtual machine setup, maintenance, and performance tuning. • Experience managing Windows desktop and server environments (20082022), with a strong understanding of patch management, updates, and system hardening. • Proficiency with ticketing and remote management tools such as ConnectWise, Kaseya, ServiceNow, and other similar platforms. • Solid understanding of networking protocols, including TCP/IP, DNS, DHCP, and VPN configurations. • Strong problem-solving skills, with the ability to work efficiently in a fast-paced environment and manage multiple client systems simultaneously.

🏖️ Benefits

• Work From Home Setup • Collaboration with Diverse Teams • HMO Coverage • Government-Mandated Benefits • Career Growth Opportunities