
51 - 200 employees
💄 Beauty
🛍️ eCommerce
👥 B2C
Beauty • eCommerce • B2C
PRINCIPIA is a Brazilian direct-to-consumer dermocosmetics brand and online retailer offering science-backed, high-performance skincare, body and hair products. The company emphasizes transparent, concentrated formulas with disclosed active ingredient concentrations, affordable pricing, and personalized routines (dermaquiz) to democratize advanced treatments. It operates primarily through an e-commerce storefront with customer support, secure payment options and a 30-day return policy.
🔥 1 minute ago
🗣️🇧🇷🇵🇹 Portuguese Required
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51 - 200 employees
💄 Beauty
🛍️ eCommerce
👥 B2C
Beauty • eCommerce • B2C
PRINCIPIA is a Brazilian direct-to-consumer dermocosmetics brand and online retailer offering science-backed, high-performance skincare, body and hair products. The company emphasizes transparent, concentrated formulas with disclosed active ingredient concentrations, affordable pricing, and personalized routines (dermaquiz) to democratize advanced treatments. It operates primarily through an e-commerce storefront with customer support, secure payment options and a 30-day return policy.
• Provide customer service and build customer relationships by phone and through digital channels • Proactively contact customers in the assigned portfolio • Prospect for new business opportunities • Present and sell the product portfolio, new product launches, product mix, and promotional campaigns • Negotiate and follow up on sales, ensuring customer activation and purchasing • Develop consultative relationships by identifying needs and offering the best solutions • Record all interactions in corporate systems • Follow up after the sale • Contribute to sales growth and brand strengthening
• Completed high school education (a university degree is a plus) • Experience in telesales, remote sales, customer service, or consultative sales • Strong communication, negotiation, and persuasion skills • Basic knowledge of Microsoft Office • Proficiency with CRM systems • Organization, discipline, and results-oriented mindset • Excellent verbal communication skills, with confidence in providing customer service and conducting sales by phone, WhatsApp, and other digital channels • A plus: experience in the pharmaceutical sector (distributors), dermocosmetics, personal care and beauty, or consumer goods • A plus: experience serving pharmacies, drugstores, or distributors • Must reside in the state of São Paulo
• This position is also open to people with disabilities (PwD) • We value diversity on our team and encourage professionals of all backgrounds to apply
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