Regional Catering Support Manager

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Priory

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Wellness • Social Impact

Priory is the leading independent provider of mental healthcare and adult social care in the UK, supporting over 28,000 people each year with services for addictions, mental health, learning disabilities, autism and related conditions. The organisation operates around 290 locations and offers roles across nursing, care, support, and clinical leadership, emphasizing inclusion, staff development, and making a positive difference in vulnerable people's lives.

10,000+ employees

🧘 Wellness

🌍 Social Impact

📋 Description

• Support the development and implementation of Priory standardised menus that meet nutritional, cultural, and dietary needs, including allergen and special diet requirements. • Ensure standard operating procedures (SOPs) are developed, documented, and consistently applied across all sites. • Ensure all internal catering management systems are being used correctly. • Provide day-to-day operational support to catering teams to ensure smooth delivery of services and address challenges quickly and effectively. • Support the design and delivery of catering training for catering teams and non-catering teams covering food production and food service across the business. • Support the monitoring and audit compliance with relevant legislation, including Food Safety Act, Health & Safety, HACCP principles, and allergen regulations. • Support preparation for and response to internal and external audits, inspections, and regulatory complaints. • Support the effective use of allergen and special dietary management systems are in place and consistently followed. • Promote a culture of safety and compliance, ensuring issues are escalated and resolved appropriately.

🎯 Requirements

• Proven experience in catering or hospitality management within healthcare, education, or a comparable high-volume, regulated environment. • Strong knowledge of food safety legislation, HACCP, and allergen management. • Experience in developing and embedding operating procedures across multiple sites. • Ability to work with multiple stakeholders, including healthcare professionals. • Excellent organisational, planning, and problem-solving skills. • Strong IT skills (Microsoft Office and catering management systems). • Proven experience of budget management • Strong management skills which will include performance management. • Level 4 qualification such as a HND or equivalent in either catering, hospitality, or management; • Intermediate Food Hygiene Certificate or above. • Willingness for frequent travel nationally. • Experience working with NHS catering contracts or service-level agreements. • Familiarity with NHS food and nutrition standards. • Membership of a relevant professional body (e.g., CIEH, HCIMA, or equivalent).

🏖️ Benefits

• Car allowance payment per annum • 25 days Annual Leave + Bank Holidays + additional day’s leave for your Birthday! • Annual leave entitlement increases based on length of service: 27 days after 5 years’ service and 30 days after 10 years’ service • Length of service recognition awards – every 5 years • Employee Assistance Programme • Competitive Pension Scheme • Initial Disclosure Check Cost covered, if applicable to role • ‘My Possible Self’ App and health-related benefits • Online discounts and cashback rewards – Priory Perks • Smart Technology scheme (qualifying period) • Cycle to work scheme (qualifying period) • Smart Holidays (qualifying period) • Gym Flex (qualifying period) • Healthcare Cash Plan – Simply Health Scheme • Eye Care Vouchers • ‘Cash for Colleagues’ – Employee referral scheme • Career Pathways Programme – for development and further qualifications • Parental Leave Gift