PRISM+
11 - 50 employees
Founded 2017
🏭 Manufacturing
📦 Logistics
🛒 Retail
Manufacturing • Logistics • Retail
PRISM+ is a Singapore-based company offering a wide range of consumer electronics including smart televisions, air conditioners, refrigerators, monitors, smart locks, and air purifiers. Known for their 4K Smart TVs, PRISM+ provides products designed to enhance the home entertainment experience and integrate with smart home setups. The company promotes energy-efficient products such as air conditioners and purifiers and emphasizes customer satisfaction with affordable prices and aftersales support. PRISM+ prides itself on being a locally loved brand with a significant presence in the electronics market in Singapore. They also offer significant savings during sales periods and provide warranties and services to ensure product longevity.
Freelance Customer Service Officer
🕒 July 27
Where this job comes from
Posted on PRISM+'s careers page, not through a job board
First seen by Remote Rocketship July 27
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
PRISM+
11 - 50 employees
Founded 2017
🏭 Manufacturing
📦 Logistics
🛒 Retail
Manufacturing • Logistics • Retail
PRISM+ is a Singapore-based company offering a wide range of consumer electronics including smart televisions, air conditioners, refrigerators, monitors, smart locks, and air purifiers. Known for their 4K Smart TVs, PRISM+ provides products designed to enhance the home entertainment experience and integrate with smart home setups. The company promotes energy-efficient products such as air conditioners and purifiers and emphasizes customer satisfaction with affordable prices and aftersales support. PRISM+ prides itself on being a locally loved brand with a significant presence in the electronics market in Singapore. They also offer significant savings during sales periods and provide warranties and services to ensure product longevity.
📋 Description
• Respond to customer inquiries and provide accurate information and assistance • Troubleshoot and resolve customer issues related to products • Ensure timely and effective communication with customers • Collaborate with internal teams to address customer concerns and provide feedback for improvements • Maintain thorough knowledge of products, promotions, and company policies • Provide support via email, live chat, and phone calls to customers in Singapore
🎯 Requirements
• Fluent in both English (written and spoken) • Previous experience in customer service or a related field • Strong communication and interpersonal skills • Ability to multitask and work well under pressure • Attention to detail and problem-solving skills • Proficient in using customer service software and tools • Reliable internet connection and appropriate work-from-home setup • Data entry and management • Social media moderation is a plus
🏖️ Benefits
• GY differential pay • Holiday differential pay • Incentives • Annual Bonus • Paid leaves (Annual, Medical, and Birthday) • Salary may increase after 3 and 6 months (depending on performance) • Permanent work-from-home setup • Great work culture
Apply NowSimilar Jobs
🕒 July 25
Customer Experience Coordinator connecting tenants, property owners, and contractors for Expedock. Enhancing customer service and ensuring UK housing standard compliance in a remote setting.
🕒 July 17
Customer Service Representative handling customer inquiries remotely. Responsibilities include call management, resolving issues, and maintaining service quality standards.
🕒 July 13
Customer Support Representative serving as the primary point of contact for customer inquiries. Responsibilities include managing communications and ensuring a seamless customer experience.
🇵🇭 Philippines – Remote
💵 ₱25k - ₱30k / month
💰 $2.1M Seed Round on 2022-03
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🕒 July 8
Customer Service Manager managing a remote team to improve service quality and customer experience. Collaborating across departments and ensuring customer feedback drives improvements.
🇵🇭 Philippines – Remote
💵 ₱1.6M - ₱2M / year
💰 Private Equity Round on 2021-11
⏰ Full Time
🟠 Senior
🔴 Lead
💝 Customer Support
🕒 July 3
Customer Service Representative assisting clients with inquiries and product-related questions. Responding through phone, email, and chat while ensuring timely and professional service.
