Data & Business Operations Intern

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Shotgun

WebsiteLinkedInAll Job Openings

11 - 50 employees

☁️ SaaS

💰 Venture Round on 2020-02

Events • Technology • SaaS

Shotgun is a comprehensive event management platform that serves festival organizers, venues, and collectives. With over 5 million registered users, it offers solutions in ticketing, marketing, access control, and cash flow management, tailored to the needs of event producers of all sizes. Shotgun helps organizers build and monetize their community, refine ticketing strategies, manage audience engagement, and ensure seamless entry with its access control systems. Its platform supports operational autonomy and provides actionable insights to enhance event performance. Shotgun is positioned as an essential tool for building a strong brand and growing a community, with an emphasis on delivering a superior user experience and community integration.

📋 Description

• Identify potential improvements to the processes we use to solve common issues and propose creative, practical solutions. • Hack our tool stack to automate manual tasks and save time for yourself and other team members so you can focus on higher-impact projects. • Build no-code/low-code tools for organizers (which could become part of the Product one day) to test and gather feedback. • Document and train team members on the new tools and processes you develop, and enjoy the satisfaction of seeing others use your work in their daily routines. • Create and maintain tools to help the operations teams be more efficient (automation, macros, etc.). • Maintain tools and processes to ensure everyone can continue working seamlessly. • Build and deploy internal AI-powered tools; write effective prompts and provide relevant context. • Help us take a step back to understand organizer performance (revenue generated versus costs: marketing, support time, etc.). • Conduct ad-hoc, in-depth data analyses to identify root causes of problems and assess their severity. • Assist operational stakeholders (Support, Account Management, Marketing, Field Ops, etc.) with their BI needs and requests.

🎯 Requirements

• You are about to graduate from an Engineering program, Business School, or a university with a strong quantitative major. • You have outstanding analytical skills. • You are proactive, organized, and able to work autonomously. • You use AI on a daily basis. • You have SQL/BI tools skills or are willing to master them. • Experience with no-code automation tools (Zapier, Make, n8n, etc.) is a plus. • You are fluent in French; strong English is required; Portuguese is a plus. • You are eligible to work in France.

🏖️ Benefits

• Team offsites & events: We invest in team moments because they matter. • Shotgun event credits: Enjoy live events with quarterly credits. • Egym Wellpass: Preferential rates for gyms and sports activities. • Sustainable mobility bonus: Support for eco-friendly commuting such as cycling. • Swile lunch card: Meals and more. • Alan health insurance: Comprehensive coverage for your health needs. • Childcare support.