ERP Support Consultant — Production, Proalpha

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Proalpha

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🏢 Enterprise

🤝 B2B

SaaS • Enterprise • B2B

Proalpha is a German enterprise software company and digital partner for mid-sized businesses, providing ERP core and complementary solutions that form the digital backbone of manufacturing, wholesale and other industries. With 40+ locations, about 2,500 employees and over 17,500 customers, Proalpha offers on-premise and cloud/SaaS options, integrates business-critical systems across the value chain, and works with a large partner network to deliver consulting, implementation and support services.

📋 Description

• As a member of the Production team, you will support our customers with functional and technical questions related to Proalpha ERP. • You will work on varied topics in the production environment and actively shape your area of specialization. • Through your analyses and close collaboration with customers and internal departments, you will ensure stable and efficient business processes. • There is also the potential to develop into a team facilitation/leadership role over time.

🎯 Requirements

• Completed degree or vocational training in a technical or business-related field • Initial experience with ERP software and customer support; interest in production/manufacturing processes • Technical understanding, confident use of IT systems and modern software solutions, strong analytical skills • Service-oriented and structured working style, strong communication skills, initiative, and enjoyment of varied tasks • Very good German language skills for confident communication with customers and internal departments; English skills are an advantage

🏖️ Benefits

• Flexible working time models, home office, workation, time-credit account (e.g., for a sabbatical) • Support for personal and professional development, international career opportunities, cross-group career paths, a wide range of training, development reviews • Open communication, informal first-name culture, team spirit, respect, appreciation, joint team and company events • Onboarding program, employee assistance service, Wellhub, JobRad, employee offers, company pension plan