Network Engineer

🕒 May 7

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ProArch

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤖 Artificial Intelligence

🔒 Cybersecurity

Artificial Intelligence • Cybersecurity • Cloud

ProArch is a technology company that specializes in providing digital engineering, cloud services, data and AI solutions, and cybersecurity measures. They help businesses unleash their full potential by modernizing operations, protecting assets, and delivering data-driven insights. ProArch works closely with clients to eliminate roadblocks to growth and aligns advanced technology solutions with business goals to empower organizational success. As an award-winning Microsoft Gold Partner, they offer a wide range of services including AI consulting, software development, quality assurance, infrastructure management, governance, risk, and compliance solutions, and operational technology services. Their expertise extends to industries such as credit unions, power generation, and manufacturing, providing tailored solutions to meet each sector's unique challenges.

📋 Description

• Act as an L2/L3 escalation engineer for complex network incidents from the GSC / NOC team. • Manage and support cloud infrastructure, with a focus on Azure networking services and Azure AD administration. • Monitor, troubleshoot, and resolve issues related to firewalls, routing & switching, VPN connectivity, and network segmentation/security controls. • Configure, manage, and support enterprise firewall platforms, including Barracuda CloudGen Firewalls and FortiGate Firewalls. • Design and manage IP addressing and network topology, including subnet masks, CIDR calculations, VLAN planning, and NAT configurations. • Support and maintain secure remote connectivity through site-to-site VPNs, client-to-site VPNs, and IPSec/SSL VPN tunnels. • Create and maintain network diagrams, technical documentation, runbooks, and SOPs. • Participate in major incident bridges (P1/P2) and drive root cause analysis (RCA). • Collaborate with Cloud, Security, and Server teams during cross-domain incidents. • Perform network changes following established change management processes. • Mentor junior engineers and contribute to knowledge sharing within the team. • Implement and monitor network security controls and best practices to protect corporate and client environments. • Ensure effective ticket management, with adherence to defined KPIs and SLAs. • Collaborate with architecture teams to design hybrid infrastructure solutions integrating on premises and cloud systems. • Conduct performance tuning, patching, and upgrades for network and related cloud environments.

🎯 Requirements

• Bachelor’s degree in Computer Science, IT, or related field. • 5–10 years of experience in networking, cloud administration, or related IT infrastructure roles. • Relevant certifications such as CCNA or CCNP or equivalent. • Cloud infrastructure support and Azure AD administration. • Strong fundamentals in TCP/IP, routing & switching, subnetting, VLANs, and NAT. • Experience with Azure networking and VPN connectivity. • Hands on experience with at least one major firewall platform (e.g., Barracuda CloudGen Firewalls, FortiGate Firewalls). • Familiarity with ITSM tools and structured incident management. • Strong troubleshooting and problem solving skills. • Clear verbal and written communication. • Team oriented mindset with a willingness to mentor others. • Ticket management and escalation handling. • KPI/SLA performance tracking.