Head of Community / Customer Success Manager

Job not on LinkedIn

🔥 0 minutes ago

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Profitable Tradie - Trades Business Specialist

Profitable Tradie - Trades Business Specialist

11 - 50 employees

Founded 2008

🤝 B2B

📚 Education

B2B • Education

Profitable Tradie is a business coaching and training company that helps owners of plumbing, electrical and other service-based trades businesses improve profitability, reclaim time, and build businesses that don’t rely on the owner. They provide tailored programs (for new, struggling, and scaling trades businesses), hands-on events, workshops, online training, free tools and templates, a podcast and a free book to teach systems, pricing, hiring, cashflow and leadership. Their services are focused on practical, results-driven strategies for trades such as plumbing, electrical, HVAC, roofing, tiling and joinery, with proven outcomes and measurable improvements in profit and reduced owner hours.

📋 Description

• Create an engaged, high-performing community where members consistently show up, participate, and support one another • Become the trusted voice inside our member Facebook groups, creating conversations that drive action and accountability • Welcome new members and establish community rituals that encourage long-term engagement • Review member work including sales letters, job ads, pricing documents, sales scripts, marketing campaigns, and operational documents • Provide expert feedback while encouraging meaningful peer-to-peer coaching and collaboration • Run multiple live Q&A coaching sessions each week, facilitating discussions that deliver practical outcomes

🎯 Requirements

• Have coaching experience and know how to challenge people while making them feel supported • Have strong business knowledge across sales, marketing, pricing, recruitment, operations, or running successful trade businesses • Can confidently review business documents and provide practical, actionable feedback • Are an excellent facilitator who can confidently lead live group coaching sessions • Think in systems and long-term member experience rather than simply reacting to comments • Hold high standards while creating an environment where people feel comfortable asking for help

🏖️ Benefits

• Opportunities for professional development • High-performance culture • Freedom to improve systems and introduce new ideas • Work alongside an experienced coaching and leadership team • Ability to directly influence member success and business outcomes

Apply Now