Content Expansion Team Lead

🕒 May 8

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Project Expedition

11 - 50 employees

Founded 2015

🏪 Marketplace

👥 B2C

Marketplace • B2C

Project Expedition is an online travel marketplace that helps travelers discover, compare, book, and manage tours, activities, shore excursions and multiday trips worldwide. The platform lists experiences across global destinations, offers customer support, price-matching, flexible booking policies, and tools for travel advisors and tour operators to manage bookings and referrals. It primarily serves consumers while also providing enterprise and partner features for travel professionals.

📋 Description

• Lead and mentor a team focused on onboarding new suppliers • Own the onboarding process from initial engagement through activation • Serve as the main point of contact for suppliers during onboarding • Partner with technical teams to support integrations and resolve issues • Ensure all supplier content meets quality standards and is optimized for conversion • Improve onboarding workflows, documentation, and playbooks • Track and drive performance against onboarding KPIs (time to launch, activation, quality) • Identify bottlenecks and continuously improve processes • Collaborate with product, operations, and commercial teams to share insights and improve the platform • Analyze supplier and onboarding data to drive better outcomes • Support early-stage supplier success through guidance and best practices • Leverage AI to optimize and automate repetitive tasks and processes

🎯 Requirements

• Experience leading or mentoring a team • Strong organizational and project management skills • Clear and effective communicator • Comfortable working cross-functionally, including with technical teams • Detail-oriented with strong analytical thinking • Able to manage multiple priorities in a fast-paced environment • Strong relationship-building skills • Experience working with external partners or vendors • Marketplace, onboarding, or travel industry experience is a plus

🏖️ Benefits

• Annual company bonus (up to a total of $3,000, based on company targets - deferred eligibility) • 15 days of leave (increases to 20 days at 2 years tenure) • Company Healthcare Plan (Company contribution $9K with 2 completely covered plans) • 401K company plan • Annual work from home budget $500 • Annual training budget of $250 • TSA Precheck (worth $80) • Annual Project Expedition tour credits of $750 • Employee discounts on thousands of tours and activities

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