Sales Engineer

🕒 April 22

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

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ProMach

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

🔧 Hardware

💊 Pharmaceuticals

💰 Private equity on 2023-06

B2B • Hardware • Pharmaceuticals

ProMach is a global provider of processing and packaging equipment, systems, and integrated production-line services for consumer packaged goods and pharmaceutical manufacturers. The company offers filling, bottling, labeling, coding, robotics, end-of-line, sterilization, and turnkey line integration solutions through multiple specialized brands, supporting manufacturers with hardware, engineering, and digital intelligence to maximize production-line performance.

📋 Description

• Provide hands-on leadership in accounting and financial reporting • Direct the company’s accounting processes, periodic forecasting, and job costing process • Identify and pursue new business opportunities through research, cold outreach, networking, and industry events • Conduct customer visits to explore growth potential and increase sales • Assess customer needs and propose customized product solutions • Prepare and deliver technical and commercial proposals • Serve as the main point of contact for distributors and end users • Resolve customer inquiries and complaints efficiently and professionally • Assist with logistics, customs processes, order tracking, and delivery coordination • Guide customers in the design, installation, and setup of transverse jaws for packaging machines • Troubleshoot sealing issues and recommend performance improvements • Collaborate with the internal engineering team for product modifications and design approvals • Communicate customer feedback to engineering and production to ensure timely deliveries • Assist with administrative duties such as invoicing and documentation • Coordinate with logistics to meet customer-specific shipping and delivery requirements

🎯 Requirements

• 2–5 years in technical support, maintenance, or roles related to packaging machinery (e.g., horizontal/vertical form-fill-seal machines, transverse jaws) • Solid understanding of packaging machine components and mechanical systems • Ability to interpret and validate technical drawings; CAD experience (AutoCAD, SolidWorks) is an asset • Ability to accurately measure and document mechanical components • Strong analytical and problem-solving skills, particularly with sealing issues • Excellent communication, customer service, and negotiation skills • Effective liaison between clients and internal departments • Self-motivated and comfortable with frequent travel (50% +/-)

🏖️ Benefits

• Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance • Generous paid time off program • Retirement savings plan with a company match • Eligible for benefits on your first day of employment