EDI Analyst I – B2B SaaS

🕒 March 27

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Prompt Therapy Solutions Inc

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

⚡ Productivity

☁️ SaaS

Healthcare Insurance • Productivity • SaaS

Prompt Therapy Solutions Inc. is a company that provides therapy-focused software solutions designed to enhance the efficiency and profitability of clinics. They offer a range of features including AI-powered scheduling, patient management, billing, and reporting tools. Their platform caters to various practice sizes, from startup clinics to large enterprises, aiming to optimize clinic operations and improve patient satisfaction. The company's AI solutions help streamline workflows for roles such as front desk staff, therapists, billers, and clinic owners. Through advanced analytics and automated processes, Prompt Therapy Solutions seeks to modernize practice management and drive growth for therapy providers.

📋 Description

• Develop and maintain a deep understanding of our RCM/Clearinghouse capabilities to effectively respond to incoming customer inquiries across our single-channel support system • Resolve common support ticket inquiries in a timely manner. (Clearinghouse rejections, EDI Rules, ERA/EDI Application Help, etc) • Improve and advocate for customer experience by identifying opportunities to enhance our enrollment process and provided EDI/ERA support • Understand customer needs on a case by case basis to ensure a successful transition (NPI/TIN billing combinations, payer mix, unique billing rules) • Ensure ERA/EDI Enrollment Process is underway according to onboarding schedule • Provide customers with relevant enrollment paperwork and provide support if requested • Monitor accounts for rejections or issues specific to enrollment related items throughout the client's implementation

🎯 Requirements

• Working knowledge of X12 Manual (837P, 837I, 835, 276, 277) • Experience performing Healthcare EDI/ERA enrollment process from start to finish for Part A and/or Part B facilities • Experience as EDI Analyst, troubleshooting clearinghouse/payer related rejections • Clear and effective communicator with excellent verbal and written skills • Demonstrated extreme attention to detail and organizational skills • Ability to meet deadlines with a strong sense of urgency • Excellent troubleshooting and analytical skills • Self-motivated with the ability to multitask and work independently as well as in a team setting.

🏖️ Benefits

• Competitive salaries • Remote/hybrid environment • Potential equity compensation for outstanding performance • Flexible PTO • Company-wide sponsored lunches • Company paid disability and life insurance benefits • Company paid family and medical leave • Medical, dental, and vision insurance benefits • Discounted pet insurance • FSA/DCA and commuter benefits • 401k • Complimentary subscription to digital fitness classes and wellness content • Recovery suite at HQ – includes a cold plunge, sauna, and shower