AR Specialist – AAC Billing, Rehab Mobility Billing

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🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $20 - $22 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

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Protech Medical

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1994

🏥 Healthcare

🏭 Manufacturing

🤝 B2B

Healthcare • Manufacturing • B2B

Protech Medical is a family-owned U. S. manufacturer of radiation-protection apparel and accessories. The company designs, cuts and sews custom and standard lead and lead-free (nano) aprons, thyroid collars, x‑ray barriers, table drapes, lead glasses, lead gloves, and other radiation safety products for medical imaging and interventional environments. Protech emphasizes USA-made craftsmanship since 1994, independent ISO/CE and ASTM testing and certification, quick-ship options, licensed optician eyewear services, and customization for clinical workflows.

📋 Description

• Work patient AR on a daily basis • Reach out to patients to collect on open balances • Update expired credit card information and apply patient payments • Work with collection agency when necessary • Maintain working relationship with referral sources and patients • Review account to make sure all information is correct • Link appropriate insurance, verify insurance, and submit authorizations • Answer multi-line phone system efficiently • Work authorization requests/claims and follow ups within 24 hours • Assist with implementation of quality improvement program • Greet all customers with a positive attitude • Collect any deductible, process paperwork or any necessary information needed from the customer • Complete AR on a weekly basis and address all issues needed to ensure proper payment • Assist other departments as needed in absence of other employees • Maintain a clean, well-organized workspace • Assist with filing claims to insurance entities by way of electronic submission, mailouts or web portal entry • Maintain working knowledge of insurance guidelines and policies • Maintain >98% accuracy on all claims that are billed • All other duties as assigned.

🎯 Requirements

• Prior medical billing experience required • Prior DME experience is a plus, but not required • Exceptional client focus and a natural ability to build relationships • Maintain a strong sense of urgency • Effective verbal and written communication skills • Drive to provide best-in-class service to our partners and customers • Ability to work in a team setting as well as independently to prioritize duties to meet deadlines • Intermediate knowledge of Microsoft Outlook and Excel • High level of attention to detail • Positive influence on all employees • Able to manage multiple priorities and close the loop when interrupted • Courteous Customer Service (internally and externally) • Excellent computer and office machinery skills • Must love helping People (both internally and externally) • Able to demonstrate a high degree of passion and energy whilst maintaining a positive outlook. • Must be able to pass required background checks and drug screenings.