Business Systems Analyst – IT Planning & Engagement

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🔥 10 hours ago

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Protective Life

1001 - 5000 employees

Founded 1908

💸 Finance

Finance • Insurance

Protective Life is a financial services company specializing in providing affordable life insurance and annuities. The company offers a variety of insurance products such as term life, whole life, and universal life policies, as well as fixed, immediate, indexed, and variable annuities. Protective Life assists individuals in planning for their future, including retirement, estate planning, and financial protection for families. The company emphasizes its commitment to sustainability, community involvement, and helping customers achieve protection and security throughout various life stages. Protective Life is known for its strong financial foundation and is licensed to operate in all states except New York.

📋 Description

• Work as part of the IT Planning & Engagement team • Collaborate with the Director of Business Systems Analysts • Elicit and translate business needs into detailed functional requirements • Collaborate with development team to design and transition functional requirements into technical solutions • Develop a trusting relationship with customers • Test user stories and ensure all acceptance criteria is met • Work within an agile environment following sprint commitments and release schedules • Help define the scope and objectives of moderately complex system-related projects • Prepare end-user procedures and manuals and provide end-user training

🎯 Requirements

• Bachelor’s degree in a technical or business-related field or equivalent work experience • Minimum 2+ years’ experience as a Business Systems Analyst or relatable position • Experience working with business units to define needs, provide analysis and document consequences of change • Experience collaborating with internal IT teams to define and design application solutions that meet the customer needs and IT best practices • Experience with Agile methodology and proven ability to transform complex problems into stories • Working knowledge of various coding languages, including SQL, C#, or JS • Working knowledge of various software platforms, including Microsoft Dynamics, Contact Center Technology, Application Extender, CMOD, APIM, HP Exstream or Microsoft Power BI

🏖️ Benefits

• comprehensive health, dental and vision insurance • mental health benefits • employee assistance program • paid time off • paid parental leave • short-term disability • cultural observance day • contributions to healthcare accounts • pension plan • 401(k) plan with Company matching • engage in ProHealth Rewards

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