Senior Business Systems Analyst – IT Planning & Engagement

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Protective Life

1001 - 5000 employees

Founded 1908

💸 Finance

Finance • Insurance

Protective Life is a financial services company specializing in providing affordable life insurance and annuities. The company offers a variety of insurance products such as term life, whole life, and universal life policies, as well as fixed, immediate, indexed, and variable annuities. Protective Life assists individuals in planning for their future, including retirement, estate planning, and financial protection for families. The company emphasizes its commitment to sustainability, community involvement, and helping customers achieve protection and security throughout various life stages. Protective Life is known for its strong financial foundation and is licensed to operate in all states except New York.

📋 Description

• Lead coordination with customers to elicit and translate business needs into detailed functional requirements • Collaborate with development team to design and transition functional requirements into technical solution • Develop a trusting relationship with customers to better support the business areas on enhancement requests and system-related issues • Continuously explore new technologies to further facilitate discussions on how they could be used to make our processes more efficient • Test user stories and ensure all acceptance criteria is met • Work within an agile environment following sprint commitments and release schedules • Acts as a resource to help define the scope and objectives of moderately complex system-related projects • Creates, maintains and coordinates updates to moderately complex critical system data elements and configurable applications • Prepares end-user procedures and manuals and provides end-user training for moderately complex new or changed system functionality • Mentors and trains team members on technology, as well as best practices and standards

🎯 Requirements

• Bachelor’s degree in a technical or business-related field or equivalent work experience • Minimum 5+ years’ experience as a Business Systems Analyst or relatable position • Experience working with business units to define needs, provide analysis and document consequences of change • Experience collaborating with internal IT teams to define and design application solutions that meet the customer needs and IT best practices • Experience with Agile methodology and proven ability to transform complex problems into stories • Working knowledge of various coding languages, including SQL, C#, or JS • Working knowledge of various software platforms, including Microsoft Dynamics and Power Apps, NICE/Amelia, OpenText, Solimar, CMOD, Hyland OnBase, Microsoft Power BI • Understands the moderately complex data structure and database schemas

🏖️ Benefits

• comprehensive health, dental and vision insurance • support emotional wellbeing through mental health benefits and an employee assistance program • variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day) • contributions to healthcare accounts • a pension plan • a 401(k) plan with Company matching • engaging in ProHealth Rewards

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