Principal Service Engineer, Supply Chain

18 hours ago

🐻 Alaska – Remote

Although this job is listed in Alaska, this company may be open to hiring remote in other states.

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

+4 more states

🐻 Alaska – Remote 🏄 California – Remote 🦬 Montana – Remote 🌲 Oregon – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $6.2k - $13.9k / month

⏰ Full Time

🔴 Lead

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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Providence

WebsiteLinkedInAll Job Openings

Healthcare Insurance

Providence is a not-for-profit health system committed to providing a wide range of medical services, including primary care, urgent care, pediatrics, maternity care, cancer treatment, and specialized services like neurosurgery and orthopedics. They offer both in-person and virtual care through clinics and a mobile app, ensuring patients can access healthcare conveniently. With a mission rooted in compassion, dignity, and justice, Providence emphasizes serving those who are vulnerable and strives for excellence in healthcare delivery. They are involved in research and innovation, including genomic profiling and clinical trials to improve patient outcomes.

10,000+ employees

Founded 1856

⚕️ Healthcare Insurance

📋 Description

• Join the IS Asset and Supply Chain Management team, driving innovation in IT service delivery at scale. • Leverage ServiceNow to ensure data integrity, streamline workflows, and optimize hardware fulfillment processes. • Collaborate with 3rd Party Logistics Partners, End User Support, and internal ServiceNow and Oracle teams. • Design and implement service architectures, establish best practices, and champion automation. • Mentor peers, influence strategic decisions, and act as a thought leader in adopting emerging technologies.

🎯 Requirements

• Bachelor's Degree - Supply Chain, Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education and experience • 8 years Related experience; more preferred. • Strong experience in automation, specifically related to deployment, recovery, or other manual processes. • Strong experience with n-tier solutions. • Strong experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually). • Strong experience influencing engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations. • Strong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements. • Strong experience leveraging data and metrics to drive behavior, process, and priority decisions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. • Strong experience in advanced problem solving using systematic procedures and investigating problems utilizing root cause analysis.

🏖️ Benefits

• Health care benefits (medical, dental, vision) • Retirement 401(k) Savings Plan with employer matching • Life insurance • Disability insurance • Time off benefits (paid parental leave, vacations, holidays, health issues) • Voluntary benefits • Well-being resources