PUM
51 - 200 employees
Founded 1978
💼 Consulting
🏥 Healthcare
🏭 Manufacturing
Consulting • Healthcare • Manufacturing
PUM is an impact-driven, volunteer-based development organization that connects experienced experts with small and medium-sized enterprises (SMEs) and local organizations to provide management, technical and sector-specific assistance. It supports sustainable economic, social and ecological development across agriculture, food processing, healthcare, ICT, manufacturing and other sectors through capacity building, consultancy and hands-on projects in about 30 countries. PUM runs thousands of collaborations annually to strengthen local entrepreneurship, improve operations and promote inclusive growth.
Country Manager – Rwanda, Burundi
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PUM
51 - 200 employees
Founded 1978
💼 Consulting
🏥 Healthcare
🏭 Manufacturing
Consulting • Healthcare • Manufacturing
PUM is an impact-driven, volunteer-based development organization that connects experienced experts with small and medium-sized enterprises (SMEs) and local organizations to provide management, technical and sector-specific assistance. It supports sustainable economic, social and ecological development across agriculture, food processing, healthcare, ICT, manufacturing and other sectors through capacity building, consultancy and hands-on projects in about 30 countries. PUM runs thousands of collaborations annually to strengthen local entrepreneurship, improve operations and promote inclusive growth.
📋 Description
• Lead the country teams for Rwanda and Burundi, consisting of seven freelance country representatives • Develop and implement the Country Impact Plan in line with PUM’s mission, strategy, and organisational ambitions • Strengthen business ecosystems through strategic analysis and alignment with PUM programmes • Establish partnerships with entrepreneurs, business organisations, and other enabling organisations • Identify, develop, and secure funding opportunities from institutional donors, foundations, corporate partners, and sponsors • Foster strategic partnerships with SMEs and stakeholders through account management and ongoing engagement • Build, lead, and coach the country representative team • Ensure team capacity, motivation, accountability, and performance through people management and country team meetings • Qualify new clients using diversity, inclusion, green, and social-impact criteria • Approve project proposals and ensure accurate information for expert matching • Collaborate with programme managers to support successful projects • Welcome and accompany visiting experts occasionally • Engage with clients after acquisition to ensure continuity, quality, and strategic fit • Lead briefing and debriefing sessions for quality assurance, data collection, and learning • Monitor performance, share data-driven insights, and improve results • Ensure compliance with organisational policies, quality standards, and project timelines
🎯 Requirements
• Bachelor’s or master’s degree • At least 10 years of experience in a coordinating role and leading a commercial or acquisition-focused team • Strong local SME network and deep understanding of business ecosystem development in Rwanda or Burundi • Familiarity with European work culture • Experience with remote collaboration within international organisations • Strong intercultural communication skills • Proven leadership and accountability skills • Experience in performance management and stakeholder engagement • Experience managing a remote team operating across the country • Willingness to travel occasionally within Rwanda and Burundi • Strong focus on impact, quality, and measurable results • Data-driven and comfortable using digital tools, including Microsoft 365 • Excellent command of English • Preferably fluent in one other official language, such as French or Swahili • Permanently based in Rwanda or Burundi • Available for 37.5 hours (1 FTE) per week • Reference checks and declaration of good conduct required as part of the selection process
🏖️ Benefits
• Competitive fee aligned with local market standards • Initial one-year assignment with possibility of extension • Flexible remote collaboration within an international organisation • Opportunity to contribute to sustainable development and create meaningful impact • Continuous learning through diverse people and cultures • Professional network with institutional funders, government entities, NGOs, SMEs, and other stakeholders • International exposure in a multicultural environment
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