CXM Account Manager

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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PureCars

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

💰 Venture Round on 2019-05

Automotive • Marketing • SaaS

PureCars is a company that offers advanced data-driven marketing solutions specifically for automotive dealers. They focus on attracting and converting more customers through their comprehensive digital advertising services and customer data platform, known as The AutoMiner. By leveraging unmatched data capabilities, market insights, and reporting, PureCars helps dealers make impactful marketing decisions. Their omni-channel approach includes digital advertising, social media, OTT & video, direct mail, and email marketing. With a strong network of OEM partnerships and access to leading advertising partners in North America, PureCars positions itself as a leader in automotive marketing innovation.

📋 Description

• Responsible for the proactive management, retention, and growth of an assigned portfolio of dealership partners. • Serves as the primary post-launch point of contact for dealer leadership and end users. • Drives adoption, utilization, and accountability across AutoAlert platforms. • Consultative dealer engagement, training coordination, ROI review, in-store and virtual relationship management. • Hold dealerships accountable for agreed-upon action items, utilization goals, and training completion. • Identify organic referral and expansion opportunities within the account base. • Travel as necessary to maintain dealership presence and support strategic account needs.

🎯 Requirements

• 5+ years of automotive, account management, customer success, dealership operations, or related client-facing experience preferred. • Automotive dealership experience strongly preferred. • Prior experience in account management, customer retention, training, or dealership relationship management preferred. • Experience with CRM systems, lead management workflows, and dealership process improvement preferred. • Bachelor's degree preferred or equivalent relevant experience. • Ability to travel up to 50% of the time based on territory and business needs.

🏖️ Benefits

• Competitive Compensation Package • Medical • Dental • Vision • Health Savings Accounts • Life Insurance • Disability • Paid Time Off • 401(k) Retirement Savings Plan • Fitness Reimbursement Plan