Vice President of International Operations
Job not on LinkedIn
🕒 6 days ago
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📋 Description
• Responsible for driving the holistic brand experience and the unit economics in international markets. • Play a pivotal role in identifying opportunities to improve unit economics, holistic studio sales growth and member acquisition, member experience and product expression while cultivating relationships with franchise partners and their teams. • Develop a comprehensive multi-year strategy and execution plan for member experience, brand expression and studio level growth and profitability. • Strengthen operational processes and playbooks to drive greater member acquisition, engagement and retention. • Develop and execute comprehensive strategies to identify, evaluate and democratize best practices around coach training & compensation, class scheduling and utilization, member engagement and retention, lead generation and new join growth. • Lead competitive research and analysis on industry developments and best practices for studio fitness operations. • Collaborate with cross-functional teams including legal, finance, operations, and marketing to develop support systems and democratize best practices to drive SSS, profitability, consistent brand standards and operations excellence. • Prepare regular reports and presentations to senior leadership on international franchisee operational performance metrics and growth opportunities. • Share best practices from Orangetheory’s domestic departments with Master franchisees across the Orangetheory’s International Units.
🎯 Requirements
• Minimum Bachelor's degree (Master preferred) in Business Administration, International Business, or related field. • Minimum of 10 years of experience in franchise operational leadership, studio level revenue and profitability growth and proven track record of success in international markets. • Extensive experience in international franchise operations, growth through revenue expansion opportunities, membership sales and engagement, member experience and referrals, 4-wall economics improvement, local partnership creation, (etc.) • Franchise industry experience with multi-brands strongly preferred (International Centered). • Strong cultural awareness and sensitivity are critical for navigating diverse international markets. • Experience working with teams and clients from different cultural backgrounds is highly valuable. • Demonstrated ability to work in a fast-paced, dynamic environment with a high degree of autonomy and accountability. • Experience within the health/wellness/ fitness industry preferred.
🏖️ Benefits
• Medical, Dental and Vision Coverage • Hybrid Work Environment • Life and Disability Insurance • Unlimited Time off + Paid Holidays • Flexible Friday's between Memorial Day and Labor Day • 401(K) Savings Plan Matching at 4% • 10 Coaching and Therapy Sessions • Mental Health Benefits • Brand Discounts & Reimbursements • In-house Workout Facilities • Professional Development Opportunities • Team Building, Employee Engagement Activities & so much more
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