Partner Account Manager

Job not on LinkedIn

🔥 17 hours ago

🇳🇱 Netherlands – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Puzzel

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

☁️ SaaS

B2B • SaaS

Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,200 organisations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy. The Puzzel Platform enables organisations to create rich journeys for their customers, with a mix of live and self-service experiences that give people the freedom to choose when, where and how they get help. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. Puzzel also includes a suite of productivity and planning tools to empower managers and agents to reach their goals and continuously improve performance. With 20+ years of experience in the industry, Puzzel is the CCaaS provider organisations trust when every moment matters.

📋 Description

• Grow Puzzel's channel business in the Netherlands • Build scalable revenue through partners • Develop existing strategic partnerships and win new resale and referral partners • Map accounts between the direct team and partners • Keep Salesforce up to date using solutions such as Gong and Responsive • Pitch Puzzel's value proposition to partners' account managers • Collaborate with partners' CCaaS experts and Puzzel Marketing on joint messaging and campaigns • Represent the partner in internal deal reviews and planning sessions • Coordinate information flow between Puzzel and partners on in-flight deals • Align partner sales, technical and delivery resources • Gather MEDDPICC qualifying information from customers • Align Puzzel's proposition with each partner's business objectives • Orchestrate QBRs across partners and Puzzel departments • Maintain business plans for key partners • Monitor performance and create action plans to improve engagement and mutual success • Research and target partners fitting Puzzel's ICP • Define partner-specific propositions • Reach decision makers with leadership support • Manage contract negotiations and onboarding with RevOps • Deliver a best-in-class partner experience

🎯 Requirements

• Native or fluent Dutch language skills • Strong sales experience • A 'hunter', new business mindset • Extensive experience in the SaaS industry • Demonstrable ability to navigate partner and internal sales teams • A team player mindset: humble, hungry and smart • Strategic thinking, with the ability to build scalable business models • Existing eligibility to work in the country you're applying to; sponsorship is not offered • Proven success in driving revenue through channel partners (nice to have) • Previous knowledge of the CCaaS, customer contact centre or CX industry (nice to have) • A network of industry-relevant resellers and partners (nice to have)

🏖️ Benefits

• Holiday days • Pension • Insurance • Benefits package • Flexi time • Remote working options • Nice city offices • Training and events attendance • Company-wide kick off events • Team meet-ups • Professional and personal development opportunities • Freedom and confidence to the individual employee • Pleasant working environment

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