Regional Partnerships Lead

Job not on LinkedIn

🔥 47 minutes ago

🇳🇱 Netherlands – Remote

💵 €86.4k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Discogs

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

🏪 Marketplace

🛍️ eCommerce

📱 Media

💰 $2.5M Venture Round - Discogs on 2018-01

Marketplace • eCommerce • Media

Discogs is an online music database, marketplace, and community for collectors and music fans, focused primarily on physical formats like vinyl, CDs, and cassettes. It lets users catalog collections, discover releases and editorial content, and buy or sell records through a global marketplace and mobile app. Discogs also provides seller tools, inventory listings, and a searchable metadata database used by collectors and shops worldwide.

📋 Description

• Own Discogs’ seller and partner relationships across Europe • Act as a trusted regional point of contact for priority and high impact sellers and partners • Own day-to-day relationships with the European Premium Seller cohort and Discogs European accounts • Own the weekly premium seller performance report and annual cohort recut recommendation • Support the seller advisory board, seller retention, operational health, and adoption of Discogs tools and workflows • Represent Discogs’ values and Partnerships philosophy consistently and credibly in market • Surface regional risks, opportunities, and cultural signals to global leadership • Own the operational health and performance of an assigned seller cohort • Provide operational best-practice guidance and drive adoption of Shipping Policies and IMS • Monitor seller performance, identify risks and opportunities, resolve or escalate issues, and handle premium seller requests end to end with Customer Support • Create and deliver clear, accurate, timely seller-facing communications and maintain Seller Center content • Support regional and global seller updates and high-impact communications • Support planning and delivery of regional activations and coordinate logistics with venues, partners, and internal stakeholders • Collaborate with Customer Support, Product, and Engineering on regional seller challenges, onboarding patterns, and seller feedback • Resolve issues locally where possible and ensure regional considerations are reflected in global workflows and initiatives • Travel approximately 4 to 5 trips per year or up to 10% of working time

🎯 Requirements

• Strong understanding of record store culture and music marketplace ecosystems • Experience engaging confidently with sellers, buyers, and catalogue driven businesses • Three or more years experience in seller success, partnerships, account management, or marketplace operations • Active or previous experience as a Discogs buyer and seller • Strong organisational skills and operational judgement • Excellent written communication and information clarity • Comfort working independently across multiple time zones • Comfortable pulling and reading their own data (Metabase/SQL a plus) and turning it into a call • Experience supporting or delivering events and regional programmes (preferred) • Working knowledge of cross-boarder selling: VAT and IOSS, customs, and EU consumer rules (preferred) • Content or CMS experience including WordPress (preferred) • German language ability strongly preferred; Dutch, French or Italian a plus

🏖️ Benefits

• Competitive compensation: salary, performance-related bonuses, and pension (NL) • Paid time off (PTO), paid holidays and paid maternity/paternity leave • Monthly contribution to your health insurance (NL) • Gym membership or wellness stipend • Annual development opportunities • Flexible work environment (currently working 100% remote) • Monthly internet and home office allowance • One-time lump sum home office setup on first paycheck