HCM Systems Consultant

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Puzzle 🧩🚀

WebsiteLinkedInAll Job Openings

11 - 50 employees

💸 Finance

☁️ SaaS

💳 Fintech

Finance • SaaS • Fintech

Puzzle 🧩🚀 is a modern accounting platform designed for the AI era, providing smart accounting solutions for startups, founders, and accounting firms. It offers real-time financial insights, automatic bookkeeping, and tax compliance tools, all integrated with popular financial technologies like Stripe and Brex. Puzzle automates repetitive accounting tasks, enabling users to focus on financial planning and strategic decision-making. By supporting day-one tax compliance and offering an ecosystem of partner services, Puzzle enhances the financial management experience and supports business growth. It is particularly advantageous for startups seeking to streamline financial operations and reduce reliance on traditional software like QuickBooks.

📋 Description

• As an HCM Systems Consultant you will be the key point of contact for our clients, offering expert guidance on their Human Capital Management systems and technologies. • Collaborate with clients to understand their system needs, offer consultative support, and assist with configurations and enhancements to deliver a seamless client experience. • Build and maintain strong client relationships, acting as a trusted consultant, deeply understanding their HCM system related needs, and providing actionable solutions. • Partner with clients to assess their unique requirements and recommend the best HCM vendor that aligns with their organizational needs and goals. • Conduct consulting sessions independently and document with meeting minute summaries. • Lead the HCM vendor evaluation processes, including vendor demonstrations, feature comparisons, and consultation on contractual considerations. • Identify gaps in current HCM capabilities and recommend vendors or solutions that address these gaps effectively. • Collaborate with our clients’ and their chosen HCM vendor to facilitate and execute on a seamless data migration from legacy systems to the new HCM platform. • Design and configure the selected HCM system to align with the client’s HR processes and support their unique workforce management strategies. • Act as the primary point of contact for the client and vendor during post go-live for end-users, providing technical support and resolving issues. • Keep project plans up to date, including timelines, due-dates, and notes.

🎯 Requirements

• Payroll processing experience, Benefit Experience, or proven ability to implement ancillary modules such as Onboarding, Talent, Performance is required. • Payroll implementation experience is preferred. • Excellent verbal and written communication skills. • Excellent interpersonal and customer service skills. • Excellent organizational skills and attention to detail. • Excellent time management skills with a proven ability to manage multiple projects at once and meet deadlines. • Ability to function well in a high-paced and at times stressful environment. • Proficient with Microsoft Office Suite or related software. • Meet or exceed team KPI’s such as: 4-hour response time Providing World Class Service- attaining a monthly average of 4 stars on quality inspections Close 80% of projects within 30 days.

🏖️ Benefits

• We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under applicable law. • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role.