Retail, Consumer & Digital Transformation Manager

Job not on LinkedIn

🕒 July 15

🌐 Croatia, Serbia, +1 more countries – Remote

🇭🇷 Croatia – Remote 🇷🇸 Serbia – Remote 🇸🇮 Slovenia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PwC

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1998

💸 Finance

💼 Consulting

☁️ SaaS

💰 Grant on 2023-09

Finance • Consulting • SaaS

PwC is a global network of firms providing professional services in areas such as audit, assurance, consulting, and tax services. With a presence in 157 countries and employing over 276,000 people, PwC is committed to delivering quality in assurance, advisory, and tax services. The company specializes in helping organizations and individuals create the value they're looking for by delivering specialized solutions in various industries including financial services, technology, media, and telecommunications, among others. PwC's services include consulting on matters like cybersecurity, business transformation, and sustainability, ensuring they remain at the forefront of industry trends and client needs.

📋 Description

• Lead client engagements across commercial strategy, digital and AI, customer experience, e-commerce, omnichannel, pricing, promotions, assortment, supply chain, and operating-model transformation • Shape and lead engagements from initial opportunity and diagnosis through roadmap, implementation, change adoption, and benefits realisation • Develop proposals, account plans, business cases, statements of work, and senior client presentations • Lead workshops and senior stakeholder discussions; translate complex business challenges into clear recommendations and practical action plans • Identify and prioritise digital, data, and Agentic AI opportunities based on business value, feasibility, and implementation readiness • Manage project teams, workstreams, delivery quality, risks, timelines, and client expectations • Build trusted client relationships, identify follow-on opportunities, and contribute to account growth • Coach junior colleagues and build reusable practice assets, tools, and methodologies

🎯 Requirements

• 5–8+ years of relevant experience in management consulting, strategy, commercial excellence, transformation, corporate strategy or a comparable corporate transformation role • Strong experience in retail, consumer goods, FMCG, e-commerce or related sectors • Strong understanding of commercial and operational levers including pricing, promotions, assortment, category management, customer experience, channel strategy, e-commerce, supply chain, store operations or revenue growth management • Demonstrated experience leading complex transformation initiatives from diagnosis through implementation • Ability to build business cases and connect initiatives to measurable revenue, margin, cost, working-capital, customer or operational outcomes • Experience with transformation governance, KPI frameworks, operating-model change, stakeholder management, and adoption • Proven ability to lead senior client discussions, multidisciplinary teams, and complex project workstreams • Experience with proposals, commercial discussions, scope definition, and account growth is strongly preferred • Professional fluency in English • Willingness to travel across Southeast Europe when needed • Industry candidates must demonstrate consulting-like experience, including cross-functional transformation leadership, executive communication, ambiguity management, and influence without direct authority

🏖️ Benefits

• Full confidentiality for applications