Solutions Engineer

🕒 April 2

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Qargo TMS

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🚗 Transport

☁️ SaaS

🤝 B2B

Transport • SaaS • B2B

Qargo TMS is a tech scale-up that provides a Transport Management System (TMS) designed to transform the transportation and logistics industry by automating administrative processes and optimizing planning. Headquartered in London and Ghent, the company focuses on creating a user-friendly, intuitive SaaS platform that improves efficiency, profitability, and sustainability for transport operators and logistics businesses.

📋 Description

• Deliver engaging technical demos and walkthroughs of the Qargo TMS platform. • Tailor demo environments and solution configurations to accurately reflect customer workflows and operational requirements. • Analyse customer needs and provide recommendations on product fit, integration requirements, and system usage. • Support Business Development Managers with technical scoping and feasibility assessments. • Translate customer requirements and sales conversations into structured technical feedback for Product and Engineering teams • Maintain expert-level knowledge of Qargo’s features, roadmap, integrations, and API capabilities. • Assist in preparing technical proposals and detailed platform walkthrough documentation. • Work closely with Product, Engineering and Customer Success teams to ensure customer requirements are understood and incorporated into product development. • Provide input on improving demo tooling, training materials, and customer onboarding processes. • Apply transport/logistics domain knowledge to guide customers on best practices. • Stay informed about sector trends, regulatory requirements, and technology changes that affect customer needs.

🎯 Requirements

• Based in Chicago • Multiple years of relevant experience in a customer-facing role (e.g. support, onboarding, consulting, pre-sales, or similar) • Experience in the transport or logistics sector is essential. Strong understanding of industry processes, workflows, and operational challenges. • Strong communication and presentation skills with both technical and commercial audiences. • A hands-on, analytical approach to problem-solving • Experience with CRM systems (like HubSpot) and demo tooling • Experience in a SaaS environment is a strong advantage • A valid US drivers license and willingness to travel occasionally for on-site demos and customer meetings

🏖️ Benefits

• A competitive salary package with attractive benefits • A role with responsibility, ownership, and impact from day one • Growth opportunities to match your ambitions • A fast-paced international environment where you’ll learn something new every day