Manager, Business Systems

October 16

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Qualified

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AI • B2B • SaaS

Qualified is a platform that provides AI-driven solutions to enhance inbound pipeline generation and sales engagement. The company offers a range of AI-powered tools such as the AI Sales Development Representative (SDR), AI Conversations, AI Email for lead follow-ups, AI Meetings, AI Offers for personalized marketing, and AI Signals for understanding account-based buying intent. These solutions are designed to automate and optimize website visitor engagement and conversion, integrating with tools like Salesforce for a seamless experience. Qualified is focused on leveraging AI to maximize sales efficiency and improve the overall marketing and sales process for B2B companies.

51 - 200 employees

🤝 B2B

☁️ SaaS

💰 $95M Series C on 2022-04

📋 Description

• Play a pivotal role in scaling, securing, and innovating our Revenue Operations technology ecosystem. • Work cross-functionally with Sales, Marketing, Success, Finance, and Product teams. • Design, architecture, and operational excellence of our GTM tech stack, including Salesforce, Outreach, Gong, and others. • Manage multiple complex projects, tackle technical debt, and implement governance to future-proof our systems. • Spearhead direct integrations between Salesforce and AI/LLM models to enhance automation, summarize records, and generate insights. • Own Salesforce Data 2.0 initiatives—de-duplicate, enrich, and standardize all customer and prospect data from multiple providers. • Lead implementation of next-gen GTM tools and ensure seamless integration across the RevOps ecosystem. • Partner with Security and IT to close security gaps, enforce permissioning and field-level governance. • Communicate system changes, document processes, and present architecture and impact analysis to stakeholders and leadership.

🎯 Requirements

• 5–8 years of experience in Business Systems, RevOps, and CRM Administration, ideally within a B2B SaaS company. • Salesforce expert (Admin, Advanced Admin, or Platform App Builder certifications preferred). • Deep experience with Salesforce architecture, including Flows, Apex triggers, custom objects, integrations, and APIs. • Proficiency across core GTM tools—Outreach, LeanData, Domo, Gainsight, Clari, ZoomInfo, Gong, etc. • Proven ability to translate business needs into scalable systems and automate manual workflows. • Experience implementing AI or Agentic solutions within business applications. • Strong documentation, communication, and presentation skills—capable of aligning technical details with business outcomes. • Data-driven mindset with ability to analyze and improve data pipelines, dashboards, and KPIs.

🏖️ Benefits

• Health insurance • Professional development opportunities • Flexible working hours