Business Analyst

🕒 September 11

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 27%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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QuantumLoopAi

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

💰 $2M Convertible note on 2025-02

Healthcare • Artificial Intelligence • SaaS

QuantumLoopAi is an AI healthcare software company that provides EMMA, an AI receptionist built specifically for NHS GP (general practice) surgeries. EMMA answers every patient call instantly, handles hundreds of simultaneous calls, integrates with consultation tools, supports multiple NHS languages, and is DTAC-certified. The platform aims to eliminate phone queues, free reception staff for face-to-face care, improve patient access and satisfaction, reduce reception costs, capture richer call data for clinicians, and is deployed across many NHS GP practices and PCNs.

📋 Description

• Gather, document and analyse business and user requirements from internal stakeholders and external clients • Support coordination of product implementations, onboarding and go-lives for new clients • Maintain and update project plans, trackers and status reports; flag risks and blockers early • Assist in creating user stories, acceptance criteria and work items in Azure DevOps • Liaise between engineering, product and client-facing teams to align priorities and timelines • Produce client-facing documentation including release notes, user guides and training materials • Support CRM and ticket management workflows using HubSpot and Azure DevOps • Contribute to process improvement initiatives across operations and delivery • Attend client calls and internal stand-ups, capture actions and follow up on outcomes

🎯 Requirements

• 0-2 years of experience in a business analysis, project coordination or operations support role; internships and placements count • Strong written and verbal communication skills • Ability to translate technical detail into clear, client-friendly language • Organised and detail-oriented; comfortable managing multiple tasks and deadlines • Familiarity with Azure DevOps, Jira or Trello • Comfortable working with data, reading spreadsheets, spotting patterns and summarising findings • Collaborative mindset and willingness to learn in a fast-paced startup environment • Comfortable working remotely and aligning to UK business hours (9:00 AM to 6:00 PM GMT/BST) • Experience in a software, SaaS or technology company is desirable • Familiarity with Scrum or Kanban is desirable • Experience with HubSpot is desirable • Understanding of product development lifecycles and stakeholder management is desirable • Experience producing user-facing documentation, guides or training materials is desirable • Formal qualifications are not required; skills and experience are valued over formal qualifications

🏖️ Benefits

• Competitive package depending on experience • Potential share options • Professional development including conference attendance and CPD support • Remote working with a collaborative, supportive team • Opportunity to work across operations, product delivery and client management at one of the UK's fastest-growing healthtech companies • Hands-on exposure to the full product lifecycle in an AI startup • Impact-focused culture • Transparent communication and honest feedback • Autonomy to shape work and the platform • Learning from experiments and building new products • Inclusive environment • Flexible start date