
1001 - 5000 employees
🔒 Cybersecurity
☁️ SaaS
Cybersecurity • Data Management • SaaS
Quest Software is a technology company that specializes in developing and managing software solutions for IT operations, data management, and cybersecurity. They provide a range of products aimed at helping organizations modernize their IT infrastructure, secure their data, and ensure seamless operations whether in the cloud or on-premises. Quest's offerings include endpoint management, identity protection, disaster recovery, and database management tools, empowering businesses to enhance their IT resilience and optimize data utilization in an increasingly digital world.
🔥 0 minutes ago
Improve your chances of getting an interview by checking your resume score before you apply.

1001 - 5000 employees
🔒 Cybersecurity
☁️ SaaS
Cybersecurity • Data Management • SaaS
Quest Software is a technology company that specializes in developing and managing software solutions for IT operations, data management, and cybersecurity. They provide a range of products aimed at helping organizations modernize their IT infrastructure, secure their data, and ensure seamless operations whether in the cloud or on-premises. Quest's offerings include endpoint management, identity protection, disaster recovery, and database management tools, empowering businesses to enhance their IT resilience and optimize data utilization in an increasingly digital world.
• Manage an active customer portfolio of accounts • Contact clients with past due balances to obtain payment, payment commitment, and follow up on payment promises • Meet or exceed targeted collections metrics, including 90% accounts touched and 85% current portfolio balance • Report disputed or short-paid invoices, identify root causes, and collaborate with clients or internal departments to expedite resolution and payment • Escalate major collection issues to Management for special attention or support • Assist Cash Applications with resolving payment application discrepancies and completing adjustments timely • Support and develop accounts receivable lean process improvements • Prepare proposals for agency placement and write-off to bad debt • Perform manual/custom invoicing, reconcile outstanding account balances, and prepare periodic accounts receivable and past-due status reports • Interface with Cash Applications regarding cash receipts, Credit Notes and Refunds, Prepaid Order release, Bank Reconciliation, and bank disputes • Conduct collection activities, including follow-up inquiries, repayment-term negotiations, escalation, and write-off consideration
• High school diploma • Relevant degree in Accounting or Finance is a plus • One or more years of accounts receivable experience • Proficiency using Microsoft Office Suite, especially Office and Excel • Demonstrated interpersonal skills for interacting with internal and external customers • Proficient English with excellent verbal and written skills • Excellent organizational skills • Previous Oracle experience and SFDC preferred • Business knowledge of Accounting and Finance processes and procedures preferred • Working knowledge of collections preferred
• Competitive pay • Annual bonuses • Top-performer recognition • Comprehensive health, family, and retirement benefits • Flexible work options • Generous PTO • Wellness programs • Professional growth through learning platforms, mentorship, and leadership programs • Inclusive teams supported by Employee Resource Groups and the Equality & Inclusion Council
Apply Now