Access Optimization Manager

🔥 15 hours ago

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Logo of R1 RCM

R1 RCM

10,000+ employees

Founded 2017

⚕️ Healthcare Insurance

☁️ SaaS

💸 Finance

💰 Private Equity Round on 2024-07

Healthcare Insurance • SaaS • Finance

R1 RCM is a leading provider of revenue cycle management solutions for the healthcare industry. With an emphasis on maximizing financial performance and optimizing patient care, R1 offers a comprehensive platform that integrates data analytics, intelligent technologies, and deep expertise in revenue cycle management. The company assists healthcare providers—ranging from hospitals and health systems to physician and specialty care practices—in capturing revenue opportunities, improving payer and patient cash flows, and ensuring compliance with government regulations. R1 is committed to driving cost reductions and revenue improvements while enhancing the patient experience. Their suite of services includes revenue recovery, clinical integrity, and regulatory navigation, making them a trusted partner for many top healthcare providers.

📋 Description

• Apply expertise in Patient Access workflows (registration, financial clearance, scheduling, and customer service) to support the design and optimization of AI-enabled tools and automated workflows • Partner with cross-functional teams to translate Patient Access operational processes into scalable, technology-enabled solutions • Evaluate and refine AI-driven quality frameworks, scoring logic, and workflow outputs to ensure alignment with operational standards and expected outcomes • Support team performance management by developing and maintaining performance plans that outline operational initiatives, priorities, and tasks to ensure performance expectations are achieved • Prepare, analyze, and present reports, dashboards, and presentations for regular business review cadences; serve as the operational subject matter expert for team metrics, contractual KPIs, standards, and reporting. • Partner with leadership and cross-functional teams to design, improve, and implement processes that increase operational efficiency, optimize cost, leverage technology, and maximize performance outcomes • Support cross-functional projects and assist with the coaching, development, and day-to-day guidance of Lead-level team members

🎯 Requirements

• Bachelors – Equivalent experience in relevant Patient Access or revenue cycle experience across registration, financial clearance, scheduling, and customer service will be considered in lieu of degree. • Minimum of 5 years of experience, including at least 3 years in a management role • Required experience in Patient Access functions, including registration, financial clearance, scheduling, and customer service • Strong understanding of front-end revenue cycle impact • Experience applying operational expertise to process improvement, standardization, or performance management initiatives • Experience supporting or working with AI tools, automation, or technology-enabled workflows in a healthcare or revenue cycle environment preferred

🏖️ Benefits

• competitive benefits package • annual bonus plan at a target of 10.00%

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