Director, Customer Partner – Physician

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $117k - $194.8k / year

⏰ Full Time

🔴 Lead

👔 Director

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R1 RCM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

⚕️ Healthcare Insurance

☁️ SaaS

💸 Finance

💰 Private Equity Round on 2024-07

Healthcare Insurance • SaaS • Finance

R1 RCM is a leading provider of revenue cycle management solutions for the healthcare industry. With an emphasis on maximizing financial performance and optimizing patient care, R1 offers a comprehensive platform that integrates data analytics, intelligent technologies, and deep expertise in revenue cycle management. The company assists healthcare providers—ranging from hospitals and health systems to physician and specialty care practices—in capturing revenue opportunities, improving payer and patient cash flows, and ensuring compliance with government regulations. R1 is committed to driving cost reductions and revenue improvements while enhancing the patient experience. Their suite of services includes revenue recovery, clinical integrity, and regulatory navigation, making them a trusted partner for many top healthcare providers.

📋 Description

• Support internal efforts to improve KLAS and NPS scores and related activities. • Execute the R1 strategy as a team member who can translate everyday learnings into best practices, optimizing performance, and leading the transformation. • Work hand in hand with internal R1 service delivery and operational teams to align operational objectives, understand current performance levels, and identify and develop remediation plans for any risks identified. • Support execution of action plans to improve operational and metric performance, leveraging pre-identified drivers/risks/barriers. • Support R1 functional leaders on decisions regarding daily operations within assigned hospital(s). • Support projects that will improve operational performance metrics. • Work to develop standardized templates for both analysis and client presentations that can be leveraged both for the specific client’s need but also across other R1 clients. • Other duties and responsibilities as assigned.

🎯 Requirements

• Minimum of 10 years of experience, including at least 5 years in a management role • Bachelor's - Equivalent experience will be considered in lieu of a degree

🏖️ Benefits

• Competitive benefits package • Annual bonus plan at a target of 20.00%