Process Engineering Lead

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August 7

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R1 RCM

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Healthcare Insurance • SaaS • Finance

R1 RCM is a leading provider of revenue cycle management solutions for the healthcare industry. With an emphasis on maximizing financial performance and optimizing patient care, R1 offers a comprehensive platform that integrates data analytics, intelligent technologies, and deep expertise in revenue cycle management. The company assists healthcare providers—ranging from hospitals and health systems to physician and specialty care practices—in capturing revenue opportunities, improving payer and patient cash flows, and ensuring compliance with government regulations. R1 is committed to driving cost reductions and revenue improvements while enhancing the patient experience. Their suite of services includes revenue recovery, clinical integrity, and regulatory navigation, making them a trusted partner for many top healthcare providers.

10,000+ employees

Founded 2017

⚕️ Healthcare Insurance

☁️ SaaS

💸 Finance

💰 Private Equity Round on 2024-07

📋 Description

• The Process Engineer Lead is responsible for designing and optimizing consulting delivery processes • Partners closely with Solution Consultants, Product Management, Service Delivery and Operations teams • Responsible for use case business case quantification by identifying the customers business objectives and quantifying the benefits and ROI of use case implementation • Leads and mentors Solution Consultants while ensuring alignment of team efforts with client goals and operating metrics • Supports development of training and change management plans to drive adoption of best practices • Provides technical product and operational leadership throughout the solution lifecycle • Evaluates emerging operational and technical opportunities and assesses and recommends future use case business cases • Proactively engages with customers and supports decision-making with data-driven insights • Ensures proactive issue resolution and continuous improvement in service delivery • Supports the Solution Consultants with the development of sustainable mechanisms to monitor KPIs and SLAs that provide measurable value creation and performance tracking for steady state operations

🎯 Requirements

• Minimum of 10 years of experience including at least 5 years in a management role in consulting, client delivery, or operational leadership roles • Bachelor’s degree – equivalent experience will be considered in lieu of a degree in Industrial, Mechanical, or Systems Engineering; advanced degree a plus • Adept with AI tools and enthusiastic about the conversion of technology and operations • Familiarity with healthcare operations or enterprise software environments preferred • Excellent communication, problem solving and analytical skills

🏖️ Benefits

• Competitive benefits package • Eligible for annual bonus plan at a target of 20.00%