Support Specialist – Real Estate Property Platforms

🔥 1 hour ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $17 - $24 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Radian

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛡️ Insurance

🏠 Real Estate

💰 $625M Post IPO debt on 2024-03

Insurance • Real Estate

Radian is a global, multi-line insurer focused on the residential mortgage and real estate industry. The company positions itself around mortgage and real estate-related insurance and services, emphasizes diversity, inclusion, community impact, employee benefits, and career development, and publishes industry insights related to residential mortgage and real estate trends.

📋 Description

• Provide support to clients, outsourcers, agents, and other end users • Provide training to new users • Propose new features and updates • Communicate with clients and end users to understand needs • Collaborate with development team to ensure business and client requirements are met • Test new features and enhancements prior to release to production

🎯 Requirements

• Proficiency in Excel and Word • Real Estate background in REO, Rental Management, Loss Mitigation, Real Estate Acquisition, or Short Sales • Excellent organization, time management, and prioritization skills • Ability to effectively communicate with management, clients and technical staff • Self-motivation and willingness to learn new skills • Ability to work independently with minimal direction • Excellent verbal, written, and interpersonal skills • Required: HS Diploma/GED • Preferred: Bachelor’s Degree • Technical: Less than 6 months experience

🏖️ Benefits

• Competitive Compensation: anticipated hourly rate from $17.40 to $24.86 based on skills and experience • Rest and Relaxation: eligible for 20 days of paid time off annually, 9 paid holidays + 2 floating holidays • Comprehensive Health Benefits: multiple medical plan choices including HSA and FSA options, dental, vision, and basic life insurance • Prepare for your Future: 401(k) with a top of market company match • Homebuyer Perks: assists employees in home buying processes with financial benefits