Project Manager

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RainFocus

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SaaS • Marketing • Event Management

RainFocus is a comprehensive event marketing and management platform designed to elevate in-person, hybrid, and virtual event experiences. Utilizing personalized engagement and data-driven insights, RainFocus helps clients maximize brand identity and attendee interaction. Its integrated platform supports seamless registrations, content management, and attendee engagement across all events. With a strong emphasis on security and compliance, RainFocus is a trusted partner for organizations looking to optimize their event strategies and drive growth. The company also offers a range of on-site solutions and a mobile app to enhance event experiences and streamline operations.

201 - 500 employees

Founded 2013

☁️ SaaS

💰 Series C on 2021-09

📋 Description

• Plan and drive project implementation • Identify and manage project scope, goals and deliverables • Define tasks and required resources • Disentangle escalations to ensure achievement of project timelines and positive client outcomes • Align with clients on key project milestones • Build and maintain project plans • Identify and manage dependencies, risks and priorities • Coordinate multiple work streams to remove obstacles • Participate in pre-sales planning as a member of client account teams • Identify and engage appropriate resources across client and RainFocus teams • Document project activities and status • Communicate formal weekly status to client & RainFocus stakeholders • Co-facilitate workshops with clients and solution consultants and architects to define configuration requirements and capture action plans • Solicit feedback from clients and team members to drive prioritization • Coordinate post-event reviews between client and RainFocus account team • Surface decision points and escalations to stakeholders to remove obstacles • Provide change management support for first-year event clients • Ensure necessary training is provided to clients and partners to ensure effective adoption of new processes and technology • Identify impacts to the necessary roles or responsibilities within client teams and escalate resource constraints where needed • Manage expectations, scope and priorities of implementation • Ensure that all project artifacts are captured and maintained • Monitor and manage project financial performance against targets • Manage and present change orders for customers to identify tasks and deliverables outside of the original scope of work project plans

🎯 Requirements

• 4+ years project management experience including skills in software implementation, schedule, cost, and risk management • Ability to utilize various project management tools to coordinate and manage complex projects • Strong written and verbal communication skills • Excellent interpersonal, organizational, analytical, and follow-up skills • Working knowledge of Google and Microsoft Office suite and familiarity with Smartsheet • Highly self-motivated, autonomous self-starter with excellent follow-through, and takes ownership • Strong technology acumen and a love of researching new solutions to enhance the event experience and improve event operations • Experience working in a consulting environment or client-facing role • Experience designing large-scale complex solutions without losing sight of the details • Highly detail oriented with proven ability to document systems and processes • Must be able to work 6:00 a.m. - 3:00 p.m. EST.

🏖️ Benefits

• Competitive salaries • Competitive benefits • 401k • Generous PTO • Countless other team building activities