Bilingual Operations and Scheduling Virtual Assistant

🕒 July 29

🇨🇴 Colombia – Remote

💵 $2.3M / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 30%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RAM BPO 🐏

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

Helping U.S. companies scale Customer Experience and operations without breaking quality.

📋 Description

• Schedule & Shift Coordination • Review daily and upcoming schedules • Support shift updates, call-outs, and coverage needs • Coordinate replacement coverage and communicate schedule changes • Confirm shift details, including time, location, and assigned employee • Maintain accurate scheduling records • Operations Support • Follow up on employee availability and attendance • Send reminders and operational updates • Maintain spreadsheets, trackers, and operational notes • Support additional day-to-day administrative tasks • Connecteam Administration • Review shifts, punches, and attendance information • Follow up on missing clock-ins and attendance issues • Update notes and scheduling details • Flag discrepancies requiring management review • Communication & Follow-Up • Communicate professionally with employees and managers in both English and Spanish • Escalate urgent issues such as no-shows, scheduling conflicts, or attendance concerns • Keep management informed about pending items and completed tasks

🎯 Requirements

• Fluent English and Spanish (written and verbal) • Previous experience in administrative support, operations support, scheduling, dispatch, staffing coordination, or similar roles • Strong attention to detail and ability to follow processes • Excellent organizational and follow-up skills • Ability to prioritize urgent matters and manage multiple tasks • Comfortable working with spreadsheets and online systems • Professional written communication skills

🏖️ Benefits

• 100% Remote • Transportation Allowance