Field Service Engineer II

Job not on LinkedIn

🔥 5 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $90k - $115k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

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Rapid Micro Biosystems

WebsiteLinkedInAll Job Openings

51 - 200 employees

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

💰 $81M Private Equity Round on 2021-03

Biotechnology • Pharmaceuticals • Science

Rapid Micro Biosystems is a company focused on revolutionizing quality control microbiology testing through its innovative solutions like the Growth Direct System. The company offers a range of services and technologies including process automation, rapid detection, data collection and reporting software, and various validation services. Their systems enable efficient environmental monitoring, sterility testing, bioburden testing, and water testing, with a focus on reducing human error, improving data integrity, and promoting cost savings. Rapid Micro Biosystems aims to transform the QC micro labs by providing automation that allows faster and more accurate microbial testing results, thereby optimizing laboratory operations and ensuring compliance with regulatory standards.

📋 Description

• Perform successful installations at new and existing customer sites • Complete regularly scheduled Preventative Maintenance activities on time • Provide dependable and reliable service for emergency customer repairs per service levels defined by the Warranty or Service Contract • Complete all paperwork within departmental goals • Will complete service reports, expense reports, and SFDC requirements • Complete all necessary training on time to meet Quality requirements • Develop working knowledge of industry practices and company policies • Support the new instrument Sales Process by performing site inspections

🎯 Requirements

• Minimum of technical degree or equivalent military experience, bachelor’s degree preferred • 2+ years of relevant work experience • Demonstrated ability to read, comprehend, and interpret scientifically written documentation • Strength in defining problems, collecting data, establishing facts, and drawing valid conclusions • Ongoing development of professional output including written and verbal communications • Critical thinking in technical decision making • Computer/Microsoft Office proficiency, especially in Outlook, Excel • Professional email etiquette • Presents recommendations and receives support and guidance from a supervisor and senior-level FSE • Experience working with mechanical systems consisting of pneumatic and servo-controlled mechanisms • Experience working directly on software-controlled instruments • Demonstrated experience working in ISO or GMP controlled environments in the life science field • Acquired knowledge of computer networking • Previous experience having worked as a field engineer and understanding of appropriate and professional customer handling are required. • Understanding of the FSE role and openness to mentoring by senior-level FSEs • Knowledge of procedures to effectively contribute to updates and procedure improvements

🏖️ Benefits

• Rapid Micro Biosystems is proud to offer a competitive total compensation package designed to attract, inspire and retain the best talent in our industry. • In addition to base pay, our full-time regular employees are eligible for an attractive benefits package, • cash incentive opportunities, • and an equity grant.