Director of Revenue Operations

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Rasa

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Artificial Intelligence • SaaS • Enterprise

Rasa is a company that provides a revolutionary conversational AI platform designed for enterprises. Their state-of-the-art AI assistants leverage a no-code UI interface to build advanced conversational experiences while ensuring compliance and security. Rasa offers solutions for customer experience, enterprise operations, IT helpdesk, and more, catering to industries such as financial services, healthcare, and telecom. Enterprises can harness generative AI through Rasa to automate interactions, enhance efficiency, and maintain brand integrity. Rasa's platform includes Rasa Pro and Rasa Studio, enabling easy integration of language models for sophisticated conversational applications.

51 - 200 employees

Founded 2016

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

📋 Description

• Build and scale the operating system that powers our global GTM engine across Sales, Marketing, Customer Success, and Partnerships. • Drive clarity, consistency, and execution excellence, ensuring our teams operate with speed and precision. • Partner closely with GTM and Finance leadership to translate strategy into systems, processes, and insights that accelerate revenue growth. • Design and refine workflows that put the right tools and data in the hands of our reps at the exact moment they need them. • Turn business goals into clear AI use cases, embedding them into daily workflows in collaboration with SalesOps, MarketingOps, and CS leaders. • Ensure every AI-driven process is explainable, auditable, and aligned with revenue objectives. • Advise GTM and Finance leadership on strategy, planning, and execution—owning annual and quarterly cycles that align headcount, quota, and budget across global teams. • Streamline revenue processes end-to-end, including forecasting, pipeline management, deal execution, territory design, and customer lifecycle workflows. • Deliver high-impact dashboards, forecasts, and attribution models that highlight leading indicators, pipeline health, win rates, and retention trends. • Own the full GTM tech stack—driving automation, system governance, data integrity, and adoption across Salesforce/HubSpot, Gong, Clay, Unify, Default, marketing automation, and integrations. • Activate signal-based workflows that surface buyer intent in real time and help teams act with speed and precision. • Lead and grow a global RevOps organization, driving readiness, incentive design, and a culture of continuous improvement and experimentation.

🎯 Requirements

• Bachelor’s degree in Business, Marketing, Operations, or related field; MBA preferred. • 7+ years in Revenue Operations, Sales Operations, or GTM Strategy, preferably in B2B SaaS or technology. • Proven success in driving revenue growth and scaling processes in high-growth organizations. • Advanced GTM expertise across multiple motions (Demand Gen, ABM, Partner, etc.) in CRM tools (Salesforce preferred) and marketing automation platforms (e.g., HubSpot, Marketo). • Strong data analysis skills, including proficiency in Excel, BI tools (Tableau, Looker), and basic SQL. • Experience in revenue forecasting, financial modeling, commission plan creation, and dashboard/report building. • Strategic thinker with a hands-on, execution-oriented mindset and strong project management skills. • Exceptional communication and stakeholder management skills to influence cross-functional teams and leadership. • Detail-oriented and organized, thriving in a fast-paced environment with multiple projects. • Previous management experience in a RevOps or BizOps team, with a track record of mentoring teams.

🏖️ Benefits

• Flexible hours and a dedicated remote budget • A stipend for professional development & 6 paid education days to help you grow within your role • Unlimited PTO + paid sick leave + paid public holidays • A Macbook, and other tech to help you do your job • We have regular remote team events, as well as an annual company-wide offsite • Health benefits (USA only) • 401(k) contribution with up to 4% match (USA only) • Equity options