Senior Product Designer

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Rasa

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

Rasa is a company that provides a revolutionary conversational AI platform designed for enterprises. Their state-of-the-art AI assistants leverage a no-code UI interface to build advanced conversational experiences while ensuring compliance and security. Rasa offers solutions for customer experience, enterprise operations, IT helpdesk, and more, catering to industries such as financial services, healthcare, and telecom. Enterprises can harness generative AI through Rasa to automate interactions, enhance efficiency, and maintain brand integrity. Rasa's platform includes Rasa Pro and Rasa Studio, enabling easy integration of language models for sophisticated conversational applications.

📋 Description

• Lead the user experience vision for a core product area, actively shaping the team's roadmap and goals alongside product and engineering counterparts. • Lead the end-to-end design process — from research and ideation through prototyping, testing, and launch. • Provide critical design feedback on adjacent product areas to ensure a cohesive, unified experience across Rasa's portfolio. • Conduct user research, usability testing and customer interviews to ensure our solutions are genuinely user-centered. • Share quantitative and qualitative data with the entire product team in an articulate way to enhance the organization's understanding of our products and users. • Design approachable, intuitive interfaces that make advanced AI technologies accessible to non-technical users. • Foresee future user needs and deliver design solutions that are scalable, addressing complex user and technical problems across various features. • Stay ahead of industry trends, tools, and best practices to keep our product — and your craft — at the cutting edge.

🎯 Requirements

• Proven track record of defining product strategies and successfully using qualitative and quantitative data to drive high user and business impact. • You have already worked on B2B products and understand how it differs from B2C products. • You've designed for AI-native products — ideally in conversational AI, coding agents, or developer tooling — and have case studies that show you can navigate real technical complexity. • The ML and especially LLM space is moving extremely fast, this requires fast thinking and scrappiness. Sometimes things become obsolete overnight! You need to be okay working with ambiguity. • You can balance technical, user, and business needs and make informed decisions about how the user experience should work. • You can engage meaningfully with technical complexity — agent architectures, LLM behaviors, AI interaction patterns — and use that understanding to make sharper design decisions, not just to sound credible in engineering conversations.

🏖️ Benefits

• Flexible hours and a dedicated remote budget • A stipend for professional development & 6 paid education days to help you grow within your role • A Macbook, and other tech to help you do your job • We have regular remote team events, as well as an annual company-wide offsite • Vitality Health (UK only) // Private Health optional (Serbia Only) • Equity options