Account Manager

🔥 10 minutes ago

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RateHawk

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

RateHawk is a leading online booking tool for travel professionals, offering accommodation bookings from over 2. 6 million hotels worldwide, as well as air tickets, transfers, and car rentals. The platform provides a seamless experience for users with API integrations, a mobile app, and multilingual 24/7 support. RateHawk allows travel professionals to earn loyalty points and access exclusive B2B rates, ensuring maximum profit potential. With a user-friendly interface and multiple filters, it makes finding the best travel options easy and efficient. RateHawk supports businesses with fast API integrations and offers different business models, making it a versatile solution for travel professionals.

📋 Description

• Expand and consolidate the company’s presence within the assigned territory (Azerbaijan); • Manage and enhance relationships with existing partners (tour operators, travel agencies, TMCs, OTAs), with a focus on increasing their commercial performance; • Collaborate closely with the Business Development and internal Sales teams to identify and capitalize on growth opportunities in the region; • Coordinate system training and onboarding for both new and existing partners; • Proactively represent and position the brand through regular product presentations, business meetings, and industry networking events; • Address partner queries and incident issues; provide exceptional day-to-day support to ensure partner satisfaction; • Oversee and ensure accuracy in transaction processing (payments control); • Prepare and deliver regular market and competitive analysis; • Maintain accurate and comprehensive records in CRM and internal systems; • Maximize and develop API deals with potential and existing partners.

🎯 Requirements

• Minimum of 3 years of successful experience in account management or business development within B2B sectors of the travel industry; • Excellent knowledge of the Azerbaijani travel market and B2B networks (tour operators, travel agencies, TMCs, OTAs); • Fluent in Azerbaijani (native); English at least B2; • Strong interpersonal and relationship-building skills: proactive, results-oriented, and comfortable with innovative tech and fast-paced change; • Well-organized and capable of handling a large client portfolio and high volume of communications; • Analytical and detail-oriented; experienced in using CRM and digital tools for reporting and task management; • Experience with API-integrations.

🏖️ Benefits

• Flexible schedules and opportunity to work remotely; • Ambitious and supportive team who love what they do, appreciate each other, and grow together; • Internal programs for adaptation and training, development of soft skills, and leadership abilities; • Partial compensation for participating in external training and conferences; • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world; • Corporate prices on hotels and travel services; • MyTime Day Off - an extra non-working day without loss of compensation.