Customer Support Specialist – Modification Team LATAM

Job not on LinkedIn

🔥 1 minute ago

🌐 Colombia, Peru, +2 more countries – Remote

🇨🇴 Colombia – Remote 🇵🇪 Peru – Remote 🇪🇨 Ecuador – Remote 🇦🇷 Argentina – Remote

💵 €600 / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RateHawk

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

RateHawk is a leading online booking tool for travel professionals, offering accommodation bookings from over 2. 6 million hotels worldwide, as well as air tickets, transfers, and car rentals. The platform provides a seamless experience for users with API integrations, a mobile app, and multilingual 24/7 support. RateHawk allows travel professionals to earn loyalty points and access exclusive B2B rates, ensuring maximum profit potential. With a user-friendly interface and multiple filters, it makes finding the best travel options easy and efficient. RateHawk supports businesses with fast API integrations and offers different business models, making it a versatile solution for travel professionals.

📋 Description

• Rapidly and effectively resolve client issues by helping clients and partners handle requests to cancel or change bookings through the CRM system. • Advise clients on bookings and products. • Communicate with suppliers, hotels, and clients via email and phone. • Utilize CRM systems and internal databases efficiently. • Participate in the application assessment, HR interview, internet speed test, and offer process.

🎯 Requirements

• English Proficiency: Upper Intermediate level (both spoken and written). • Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility. • Quick Learner: Ability to learn quickly and stay results-focused. • Tech Requirements: A functioning computer and microphone. • Travel Knowledge: Understanding of the travel business and booking systems is an advantage!

🏖️ Benefits

• Remote Work: Work from the comfort of your home. • Great Team: Join a young and active team of super specialists. • Flexible Schedule: 2 days-on after 2-days off from 8 a.m. to 8 p.m. Colombia time. • Competitive Salary: Earn a base salary of 600 EUR gross + up to 150 EUR gross bonus based on KPI. • Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills. • Continuous Learning: Access to seminars, trainings, and conferences. We’ll even help you get to any conference you want to attend. • Perks: Enjoy corporate discounts on hotels and other services.