PORCH 💚
1 - 10 employees
Founded 2022
💼 Consulting
🏥 Healthcare
🏨 Hospitality
Consulting • Healthcare • Hospitality
PORCH 💚 is a next-generation insurance company that provides comprehensive software and services to various home service industries. It streamlines interactions for home professionals, utility customers, realtors, and homeowners by offering tools for inspections, moving, mortgage processes, and home maintenance. Through its partnerships, Porch enhances the home buying experience by simplifying service requests, onboarding new customers for warranty and insurance companies, and assisting with home improvement projects.
Client Support Specialist
🔥 18 minutes ago
🇨🇴 Colombia – Remote
💵 COP2.7M / month
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 20%
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PORCH 💚
1 - 10 employees
Founded 2022
💼 Consulting
🏥 Healthcare
🏨 Hospitality
Consulting • Healthcare • Hospitality
PORCH 💚 is a next-generation insurance company that provides comprehensive software and services to various home service industries. It streamlines interactions for home professionals, utility customers, realtors, and homeowners by offering tools for inspections, moving, mortgage processes, and home maintenance. Through its partnerships, Porch enhances the home buying experience by simplifying service requests, onboarding new customers for warranty and insurance companies, and assisting with home improvement projects.
📋 Description
• Contact clients daily to set up software installation and training • Maintain client accounts and serve as a key contact for questions and problems • Complete and submit necessary paperwork for client accounts and maintenance • Process client accounts, including opening and closing accounts and managing billing information • Offer specialized knowledge of company services and products to interested clients • Maintain awareness of RynohLive software functions to answer questions and troubleshoot customer problems
🎯 Requirements
• +2 Years of experience in CSR Roles • General knowledge of software implementation and ability to troubleshoot and correct any errors • Ability to field client inquiries, complaints, comments, and requests • Ability to successfully handle office duties with little to no supervision • Quiet workspace • Internet connection of at least 30 Mbps download and 10 Mbps upload
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