Reservation Manager

🔥 15 minutes ago

🌐 Kazakhstan, Azerbaijan – Remote

🇰🇿 Kazakhstan – Remote 🇦🇿 Azerbaijan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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RateHawk

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

RateHawk is a leading online booking tool for travel professionals, offering accommodation bookings from over 2. 6 million hotels worldwide, as well as air tickets, transfers, and car rentals. The platform provides a seamless experience for users with API integrations, a mobile app, and multilingual 24/7 support. RateHawk allows travel professionals to earn loyalty points and access exclusive B2B rates, ensuring maximum profit potential. With a user-friendly interface and multiple filters, it makes finding the best travel options easy and efficient. RateHawk supports businesses with fast API integrations and offers different business models, making it a versatile solution for travel professionals.

📋 Description

• Serve as a main point of contact for B2B partners handling hotel, alternative accommodation, transportation, and custom excursion requests for FIT and group bookings. • Build tailored, competitive commercial proposals based on client needs and specifications. • Research, curate, and book accommodation and additional travel services across global markets. • Negotiate rates, cancellation terms, booking conditions, and payment terms with hotels and global suppliers. • Provide end-to-end operational support throughout the booking lifecycle, including modifications, cancellations, relocations, and special requests. • Ensure partner interactions are friendly, confident, accurate, and detail-oriented.

🎯 Requirements

• Solid experience in tourism, concierge services, TMCs, DMCs, or tour operators. • Upper-Intermediate (B2+) level English and Russian. • Excellent spoken and written correspondence skills. • Ability to connect with diverse partners and suppliers. • Highly responsible, attentive to details, resilient, and capable of managing heavy workloads efficiently. • Proactive approach to resolving complex booking scenarios and partner inquiries smoothly.

🏖️ Benefits

• Remote Work: Work from the comfort of your home! • Competitive Compensation: Base salary + bonus. • Dynamic Team: Be part of a young, ambitious, and energetic global team. • Growth Opportunities: Tackle complex, high-volume tasks that will continuously elevate your professional skills. • Learning & Development: Continuous support through internal training programs, seminars, and conferences. • Perks: Corporate discounts on hotels and travel services worldwide.