Data Automation Analyst

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rater8

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🏥 Healthcare

☁️ SaaS

🤝 B2B

💰 Series A on 2024-05

Healthcare • SaaS • B2B

rater8 is a healthcare-focused reputation management software company. Its raVE platform automates patient feedback collection, review-building (pollin8), listings management, review monitoring and responses, and analytics tailored to provider organizations. The platform is HIPAA-compliant, integrates with 100+ EHR/PM systems, and provides AI-supported summaries, sentiment analysis, reputation scorecards, NPS and patient/employee satisfaction surveys, benchmarking, and service-recovery tools to help hospitals, group practices, and health systems improve online visibility and patient experience. rater8 positions itself as a B2B SaaS vendor delivering turnkey onboarding and white-glove support for healthcare customers.

📋 Description

• Serve as the team’s analytical check: stress-test findings and validate insights. • Execute quantitative analysis of large datasets to uncover key market trends and customer behavior patterns. • Proactively mine rater8’s proprietary dataset to surface novel findings and contribute to case studies. • Validate and quality-check reports and analytical outputs before they ship, confirming accuracy. • Build and run data-driven outreach engine: AI-powered, personalized email workflows. • Implement and maintain API integrations to scale personalized outreach and reporting. • Lead DataLabs projects from ideation through analytical testing and production deployment. • Review, analyze, and model business processes and information flows.

🎯 Requirements

• Bachelor’s degree in a quantitative field such as Computer Science, Data Analytics, Statistics, Business Administration, or Finance. • 2 to 4 years of experience in a role such as Business Analyst, Project Coordinator, or Data Analyst. • Proficiency in Python programming (comfortable writing scripts, working with APIs, and building backend systems). • Working knowledge of SQL for data extraction and manipulation. • Strong analytical and problem-solving skills with a genuine curiosity about how data and AI can solve real business problems. • Healthy skepticism and strong judgment: able to pressure-test data and findings before they drive a decision. • Clear written and verbal communication, with the ability to explain analysis simply to non-technical stakeholders. • Experience with, or willingness to quickly master, visual automation and integration platforms (e.g., Make.com, Zapier, n8n).

🏖️ Benefits

• Medical, dental, and vision benefits • Discounted pet insurance • Unlimited PTO after 60 days of employment • 401(k) after six months with company match • WFH stipend to offset costs per company guidelines