Account Manager, Mid-Market

Job not on LinkedIn

October 31

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $119.2k - $230.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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re-tool

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B2B • Marketing

Re-Tool® is a boutique brand and marketing agency focused on creating differentiated brands through strategic consulting, compelling design, and powerful storytelling. The company specializes in helping brands discover and articulate their unique qualities to stand out in a competitive marketplace. Re-Tool® offers a range of services, including strategy and positioning, brand identity and design, and content marketing. By fostering creativity and challenging the status quo, Re-Tool® aims to build brands that resonate deeply with consumers and establish a strong market presence.

11 - 50 employees

🤝 B2B

📋 Description

• Close net new revenue through customer expansion and cross-selling new Retool products. • Execute successful contract renewals. • Drive quality pipeline growth with new products, application use cases, product updates, and marketing-driven events. • Understand our customer use cases and their business initiatives to optimize Retool usage and to introduce new use case ideas. • Deliver optimal forecasts and commercial outcomes by running strategic sales processes with a consistent sales methodology (MEDDPICC, Value Based selling). • Evaluate core usage trends, articulate Retool's impact, and provide strategic recommendations during account reviews. • Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution. • Manage customer expectations with clear communication skills and reliable follow ups.

🎯 Requirements

• Professional experience in a sales or customer service role in the mid-market space (100-1,000 employees). • Consistent track record of hitting and exceeding quotas for new and expansion business. • Ability to conduct discovery calls to identify opportunities and build pipeline. • Strong multitasking and organizational skills. • Excellent written and verbal communication skills. • Demonstrated ability to position proposals, negotiate terms, and close deals. • Proven track record of meeting or exceeding quotas and receiving positive customer feedback. • Proficiency with common customer relationship management software, such as Outreach, Salesforce and LinkedIn SalesNavigator. • Professional certification a plus (ex: from Strategic Account Management Association).

🏖️ Benefits

• Medical • Dental • Vision • 401(k)