Technical Account Manager – RealCloud

Job not on LinkedIn

🔥 12 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

RealCloud

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2017

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

RealCloud is a technology company that offers automated infrastructure services powered by AI and CloudOps for cloud workloads. They focus on optimizing availability, performance, security, governance, and costs. With over 200 clients, RealCloud specializes in solutions like workload migration, cloud consulting, DevOps, and FinOps, helping businesses enhance operational efficiency and reduce computing costs significantly.

📋 Description

• Serve as RealCloud’s primary technical point of contact for assigned clients • Build and maintain trusted relationships with clients’ technical teams, managers, and executives • Understand each client’s architecture, workloads, challenges, and business objectives • Lead technical meetings, Technical Reviews, and regular meetings to monitor and advance client environments • Identify technical, architectural, operational, security, performance, availability, and cost risks • Recommend architectural improvements and enhancements using Cloud Computing best practices • Collaborate with RealCloud architects, engineers, and specialists to define and monitor action plans • Support decisions related to Cloud architecture, modernization, security, governance, FinOps, DevOps, observability, and environment optimization • Anticipate client needs and identify opportunities for technological advancement • Act as the technical escalation point in critical situations, coordinating specialists to resolve issues • Translate complex technical topics for engineering teams, managers, and executives • Track technical metrics, improvement plans, and the ongoing development of client environments • Develop long-term strategic relationships, contributing to client satisfaction, retention, and trust • Represent RealCloud from a technical perspective in meetings, workshops, events, and technology communities • Share knowledge and contribute to the technical development of company professionals

🎯 Requirements

• Reside in São Paulo • Bachelor’s degree in technology or a quantitative field with a strong foundation in computing, or equivalent technology-related education • More than 5 years of professional experience in technical roles involving direct client interaction • Solid experience with Cloud Computing and enterprise environment architectures • Experience designing, analyzing, or evolving Cloud architectures • Ability to diagnose technical issues and coordinate multiple specialists to resolve them • Experience leading technical meetings and discussions with clients • Ability to communicate with stakeholders at all organizational levels, from engineers to C-level executives • Excellent verbal and written communication skills • Consultative mindset, analytical ability, and strong customer focus • At least one Professional- or Specialty-level certification is required, preferably from AWS, GCP, or Azure • Associate-level certifications do not replace the minimum Professional- or Specialty-level certification requirement

🏖️ Benefits

• Dental insurance • Home office allowance • Life insurance • Fuel allowance • Flexible working hours • Professional development incentive • RealCloud Saudável wellness program • Partnership with SESC • Technical training • Reimbursement for approved AWS certification exam costs • Mental health app with psychological support • Medical insurance • TotalPass • Happy Day — one day off during your birthday month • Meal/food allowance