Specialist Claims, Poland

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🔥 0 minutes ago

🗣️🇵🇱 Polish Required

🗣️🇩🇪 German Required

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Logo of Real Garant by Zurich

Real Garant by Zurich

201 - 500 employees

Founded 1987

🤝 B2B

Automotive • Insurance • B2B

Real Garant by Zurich is a leading specialist in customer loyalty for the automotive industry, focusing on warranty insurance. With over 35 years of experience, Real Garant partners with distinguished car manufacturers, importers, and brand-name dealerships across Europe, offering comprehensive warranty solutions. The company operates in 32 European countries with a wide network of branch offices and subsidiaries. Real Garant provides warranty insurance, maintenance, and mobility guarantees to enhance customer loyalty for automotive businesses.

📋 Description

• Technical point of contact for warranty cases, by phone and in writing • Verification of the plausibility of damage reports and independent claim assessment • Processing and monitoring of automated data imports in the warranty domain • Management of external partners such as appraisers • Monitoring and ensuring transparent cost control • Communication with dealerships, manufacturers, experts and warranty claimants

🎯 Requirements

• Completed automotive technical training, e.g. as a mechatronics technician or technician • Professional experience in a service-oriented environment, e.g. as a service advisor • Structured and independent working style with a high standard of quality • Enjoy working with people and strong negotiation skills • Very good Polish skills complemented by German

🏖️ Benefits

• Individually tailored onboarding • Security of a strong corporation with the advantages of a mid-sized company • Appreciative work environment and mutual support • Flexible working hours, remote work and additional days off at Christmas and New Year’s Eve • Supplemental health insurance • Meal allowance • Employee events • Numerous company benefits

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