Integration Operations Analyst

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🕒 April 12

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RealTruck, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🛍️ eCommerce

🛒 Retail

🔧 Hardware

💰 Series unknown on 2022-05

eCommerce • Retail • Hardware

RealTruck, Inc. is a U. S. -based designer, manufacturer, and online retailer of aftermarket truck accessories and parts. The company develops and sells a wide range of truck products — including retractable tonneau covers, truck caps, bed liners, steps, bumpers, and related accessories — through its eCommerce site, dealer network, and flagship stores. RealTruck emphasizes in-house product development, American manufacturing, installation support, and a 3D truck builder tool for customers to visualize and purchase customized configurations.

📋 Description

• Safeguard and optimize the flow of information between systems through proactive monitoring, intelligent automation, and continuous improvement • Oversee system integrations, data feeds, and scheduled jobs in near-real time using advanced monitoring and AI-assisted anomaly detection tools • Detect failures or performance degradation early, preventing disruption to business operations • Monitor and manage integration error queues, ensuring timely triage and resolution of failed transactions or syncs • Analyze and classify integration failures (data, configuration, code, or external API-related) • Escalate recurring or complex issues to development teams or external vendors with clear, structured documentation • Conduct in-depth root cause analyses to uncover underlying causes of recurring issues and identify patterns or trends using data analytics and AI insights • Proactively forecast potential integration risks or bottlenecks based on observed trends • Collaborate with Finance, Operations, Supply Chain, Customer Support, and IT teams to ensure integration meets business needs across all entities and departments • Act as a liaison between technical and business stakeholders, translating system behaviors into actionable insights • Communicate integration health and improvement initiatives clearly to leadership and cross-functional stakeholders

🎯 Requirements

• Bachelor’s degree in information systems, Computer Science, Business Analytics, or related field • 4–7 years of experience in integration operations, business systems analysis, or enterprise data management • Deep understanding of system integration concepts (APIs, ETL, middleware, webhooks, etc.) • Hands-on experience monitoring or supporting integrations between major enterprise systems (ERP, WMS, CRM, Finance) • Strong analytical and problem-solving skills, with the ability to detect patterns and anticipate system impacts • Excellent cross-functional communication skills, able to translate technical findings into business insights • Proven ability to manage vendor relationships and coordinate technical discussions with external partners • Experience with business intelligence or data visualization tools (e.g., Domo, Tableau, Power BI) to monitor data flow health and communicate integration performance metrics • Preferred: Experience using AI-driven monitoring or observability platforms (e.g., Datadog, Splunk, Dynatrace, or custom ML-based alerting) • Working knowledge of SQL, Python, or automation scripting • Experience in multi-entity or global enterprise environments • Background in eCommerce, manufacturing, or logistics operations preferred. • Valid Driver’s License.

🏖️ Benefits

• medical, dental, and vision coverage • company-paid life insurance and disability • 401(k) with company match (eligible the first of the month after you start) • wellbeing days • parental leave • educational reimbursement • referral bonuses • exclusive employee discounts on RealTruck products