Head of Performance and Operations

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Relou RH

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

Olá! Meu nome é Rebeca Louise e eu atuo de forma estratégica em todos os subsistemas de RH. Meu foco é auxiliar você empresário a gerir pessoas de forma estratégica, valorizando lucro e bem estar simultaneamente.

📋 Description

• Lead the agency's performance operation, overseeing the team, clients, KPIs, and deliverables. • Manage and develop professionals across traffic (paid media), design, copywriting, social media, and account/client services. • Establish and monitor management rituals, meetings, one-on-ones, feedback sessions, and action plans. • Monitor performance metrics such as CAC, LTV, ROAS, ROI, CPL, CPA, conversion, and profitability. • Review paid media strategies and provide technical guidance to the team on performance decisions. • Organize processes, reduce bottlenecks, and improve operational productivity. • Participate in strategic client meetings, especially during critical situations or misalignments. • Reduce the founder's dependence on day-to-day operational decisions.

🎯 Requirements

• Minimum of 5 years' experience in digital marketing, performance, or growth. • Experience in a marketing agency or an environment managing multiple accounts simultaneously. • Experience leading marketing, performance, or operations teams. • Technical knowledge of Meta Ads, Google Ads, Google Analytics, GTM, Looker Studio, pixels, tracking, and conversions. • Experience with KPI-driven management, targets, processes, SLAs, and dashboards. • Ability to give feedback, hold teams accountable for results, develop people, and make autonomous decisions.