Recare
Healthcare Insurance • SaaS • Enterprise
Recare is a digital platform that provides efficient discharge management solutions for hospitals, nursing homes, rehabilitation centers, and home care companies. It facilitates a seamless transition from hospital to aftercare by managing and coordinating patient care efficiently through digital processes. Recare aims to optimize patient discharge processes, reduce costs, save time, and enhance the overall patient care experience. Their platform is utilized across a wide range of healthcare providers, enabling encrypted communication and integration with existing systems. It's recognized and supported by European regional development funds and leading healthcare institutions.
Principal Revenue Operations Manager – Post-Sales Excellence
October 27
🗣️🇩🇪 German Required
Recare
Healthcare Insurance • SaaS • Enterprise
Recare is a digital platform that provides efficient discharge management solutions for hospitals, nursing homes, rehabilitation centers, and home care companies. It facilitates a seamless transition from hospital to aftercare by managing and coordinating patient care efficiently through digital processes. Recare aims to optimize patient discharge processes, reduce costs, save time, and enhance the overall patient care experience. Their platform is utilized across a wide range of healthcare providers, enabling encrypted communication and integration with existing systems. It's recognized and supported by European regional development funds and leading healthcare institutions.
📋 Description
• Build and further develop the Post-Sales Revenue framework • Develop data models and dashboards (e.g., NRR, churn, time-to-value) • Work closely with teams in Customer Success, Service & Support • Manage tooling and data flows in systems such as Salesforce, Jira, Planhat and Looker • Design playbooks and workflows to optimize renewals, cross-sell and expansion opportunities • Produce forecast and performance reports for management and the leadership team • Support the implementation of AI-driven processes to automate reporting and customer communication • Mentor members of the Revenue Operations team to support their professional development
🎯 Requirements
• Degree in Business, Computer Science, Data Analytics or a related field • Minimum of 5 years’ professional experience in Revenue Operations, Customer Success Operations or Business Operations • Understanding of the customer journey after contract signing — from onboarding and support to expansion and renewal • Strong analytical skills and experience building and maintaining BI reports and dashboards • Knowledge of CRM and support systems (e.g., Salesforce, Jira) • Experience in process design, tooling ownership and change enablement • Strategic and analytical thinking with a pragmatic, result-oriented approach • Business-fluent German and good English skills
🏖️ Benefits
• Remote-friendly company with flexible working hours • Edenred card for personal use • Additional day off for your birthday
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