Customer Engagement Representative II

Job not on LinkedIn

🔥 6 hours ago

🥔 Idaho, Oregon, +1 more states – Remote

🥔 Idaho – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $20 - $24 / hour

⏰ Full Time

🟢 Junior

🏆 Customer Success

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Recruiting.com

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

☁️ SaaS

🤝 B2B

💰 Private Equity Round on 2006-06

Recruitment • SaaS • B2B

Recruiting. com is a recruitment platform that collects personal and non-personal information from job seekers to be used by recruiters and hiring managers. Users can submit their resumes or fill out a short form to be considered for current and future job opportunities. The site emphasizes user privacy and allows users to manage their personal data, including modifying, changing, and deleting their information. Recruiting. com securely stores user data until they request deletion, providing a comprehensive recruitment solution for both job seekers and employers.

📋 Description

• Partner with Territory Manager on sales strategies • Answer calls from assigned accounts to take sales orders and address customer service issues • Initiate proactive calls to grow sales revenue • Assist accounts in purchasing items from Animal Health and manufacturers • Deliver excellent customer service and follow up with accounts • Assist with returns of incorrect or damaged merchandise • Attend weekly sales meetings • Process orders and monitor backorder status • Gather information on assigned territory or accounts • Contact accounts to offer specials and communicate industry information • Support general queue sales calls • Minimal travel requirements

🎯 Requirements

• Associate’s degree in Veterinary Technology or bachelor’s degree in animal health field or equivalent agricultural degree preferred • 1 year experience in a veterinary clinic or 2+ years in an animal health call center environment preferred • Knowledge of product explanation, selling, and administration • Ability to speak effectively in individual or group situations • Customer-oriented and responsive to needs • Demonstrates urgency in day-to-day operations • Self-motivated with established work objectives and action plans • Willing to pursue commitments until objectives are achieved

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Opportunities to participate in mentorship programs • Employee resource groups • Volunteer activities