Patient Access and Affordability Operations Manager

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Recruiting.com

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

☁️ SaaS

🤝 B2B

💰 Private Equity Round on 2006-06

Recruitment • SaaS • B2B

Recruiting. com is a recruitment platform that collects personal and non-personal information from job seekers to be used by recruiters and hiring managers. Users can submit their resumes or fill out a short form to be considered for current and future job opportunities. The site emphasizes user privacy and allows users to manage their personal data, including modifying, changing, and deleting their information. Recruiting. com securely stores user data until they request deletion, providing a comprehensive recruitment solution for both job seekers and employers.

📋 Description

• Conduct interviews and hires associates • Conduct both formal and informal feedback discussions with associates • Ensures programs are onboarded and modifications made according to guidelines • Provides day-to-day guidance to team members • Monitors compliance to program policies and procedures • Ensures adherence to quality expectations • Works closely with training & quality team to onboard and train new team members • Maintains ongoing training requirements/needs for the team • Manages and performs regular internal reviews and audits of processes • Develops and maintains effective and actionable system performance metrics and SOPs • Analyzes quality and performance reports for trends • Makes process improvements

🎯 Requirements

• Requires broad training in fields such as financial/financial tech services, business or healthcare administration, accountancy, sales, marketing, computer sciences, social work, or other vocations generally obtained through completion of a four-year bachelor's degree program or clinical studies such as nursing, pharmacy and other clinical roles • Normally requires a minimum of three (3) + years of progressively related responsibility • Previous experience managing a team for 1-2 years • Ability to evaluate issues, make decisions and recommend possible solutions • Strong interpersonal and presentation skills • Strong organizational skills; attention to detail • Ability to communicate effectively both orally and in writing • Proficient in Microsoft Office (Excel, Outlook, Word, PowerPoint)

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Various training programs • Professional development resources • Opportunities to participate in mentorship programs • Employee resource groups • Volunteer activities