Recruiting.com
11 - 50 employees
🎯 Recruiter
☁️ SaaS
🤝 B2B
💰 Private Equity Round on 2006-06
Recruitment • SaaS • B2B
Recruiting. com is a recruitment platform that collects personal and non-personal information from job seekers to be used by recruiters and hiring managers. Users can submit their resumes or fill out a short form to be considered for current and future job opportunities. The site emphasizes user privacy and allows users to manage their personal data, including modifying, changing, and deleting their information. Recruiting. com securely stores user data until they request deletion, providing a comprehensive recruitment solution for both job seekers and employers.
Senior Manager, Customer Relationship Management
Job not on LinkedIn
🔥 1 minute ago
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Recruiting.com
11 - 50 employees
🎯 Recruiter
☁️ SaaS
🤝 B2B
💰 Private Equity Round on 2006-06
Recruitment • SaaS • B2B
Recruiting. com is a recruitment platform that collects personal and non-personal information from job seekers to be used by recruiters and hiring managers. Users can submit their resumes or fill out a short form to be considered for current and future job opportunities. The site emphasizes user privacy and allows users to manage their personal data, including modifying, changing, and deleting their information. Recruiting. com securely stores user data until they request deletion, providing a comprehensive recruitment solution for both job seekers and employers.
📋 Description
• Manages the execution of CRM programs, contact strategies, and lifecycle campaigns across relevant customer channels to improve retention, engagement, and service effectiveness. • Develops customer segments, journey rules, and personalization approaches to support targeted communications and more relevant customer experiences. • Oversees CRM platform administration, data quality, and integration with customer support and related operational systems to improve accuracy, visibility, and process efficiency. • Analyzes customer, campaign, and service data to identify trends and recommend improvements in automation, self-service, and proactive support. • Collaborates with marketing, sales, service, product, and analytics teams to align CRM priorities, customer journeys, and operational processes with business goals. • Leads the adoption of CRM workflow enhancements and manages privacy-conscious practices to support scalable execution and customer trust. • Manages team performance, workload prioritization, and talent decisions to sustain delivery quality and build capability within CRM operations.
🎯 Requirements
• Bachelor's degree in marketing, business administration, communications, customer management, or a related field, or equivalent experience required. • 7+ years of experience in customer relationship management, lifecycle marketing, retention marketing, customer operations, or a related field required. • 3+ years of experience in a management capacity required. • Certification in CRM platform administration, customer service platforms, or project management preferred.
🏖️ Benefits
• Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
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