CRM Implementation – Automation Specialist

Job not on LinkedIn

🔥 12 hours ago

🇿🇦 South Africa – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 25%

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RecruitMyMom

11 - 50 employees

Founded 2012

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

RecruitMyMom is a specialist talent agency in South Africa focused on empowering women by providing access to skilled job opportunities. With a commitment to diversity and flexibility, the agency connects professional mothers and independent contractors with employers seeking reliable talent for both full-time and part-time positions across various industries. They offer services including background checks, psychometric testing, and access to a wide range of professions, from virtual assistants to fractional executives.

📋 Description

• Execute the daily hands-on migration of existing workflows from Zapier to Make • Translate scoping specifications and technical requirements into fully configured Pipedrive environments, including pipelines, fields, permissions, and native integrations • Build, test, and maintain complex, multi-step automation scenarios and webhooks using Make and Zapier • Set up, configure, and test third-party ecosystem tools and client add-ons, including WATI, PandaDoc, form automation tools, and webhooks • Conduct pre- and post-go-live quality assurance testing on CRM setups • Debug broken integration flows, API webhooks, workflow failures, and data synchronisation errors independently • Serve as the primary contact for incoming client support tickets, delegate tickets to internal team members, and provide process oversight • Execute scheduled 7-day, 14-day, and 21-day post-go-live check-ins with clients • Maintain critical automation deliverables and implementation continuity during team leave periods

🎯 Requirements

• 2+ years of experience configuring Pipedrive or similar CRMs at an administrative level • Hands-on experience building, testing, and troubleshooting multi-step workflows in both Make and Zapier • Ability to independently follow documented standards and execute technical tasks from a written brief • Technical experience configuring third-party integrations, including WATI or WhatsApp platforms, PandaDoc or document generation tools, form builders, and webhooks • Ability to independently debug broken integration flows, API webhooks, field mapping errors, and data synchronisation issues

🏖️ Benefits

• Remote position • Independent contract averaging 20 hours per week

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